Retail Store Manager
3 weeks ago
Store Manager
Key Duties/Responsibilities Reports to: Partner/CEO
· Fully train sales team to carry out effective processes and procedures
· Practices consistency and accountability to manage staff to follow daily store operations
· Manages sales floor, free to debris, clutter and dust
· Maintains less than 1% shrink by implementing effective training tools and prevention
· Works with Team to carry out sales strategy to achieve daily, monthly, quarterly goals
· Creates sales drivers, contests and other motivating tools to train sales team
· Responsible for managing payroll and efficient staffing & schedules to be delivered timely
· Manages accountability charts, checks and balances logs and opening and closing checklists for maximum organization and presentation daily
· Maintains and trains staff for clean and organized BOH with effective storage and ease of selling
· Reports to CEO and leadership for improving store operations, staff and growth
· Manages and responsible for daily restock, minimal damages, accurate inventory levels
· Manages markdowns and pricing on all apparel and footwear daily. Keeps accurate record of sales stock and trains staff to push thru stock overages
· Responsible for carrying out Wish standards daily by store staff and store presentation
· Works with Ops, Finance and CEO to hire and staff effectively throughout the year
Skills/Experience/Knowledge
· 3-5 years in a similar role
· Excellent spoken and written communication skills
· Understanding of fashion and cultural trends
· Highly organized and solution oriented
· Meticulous attention to detail and ability to follow-up on tasks without reminders
· Ability to lift heavy objects frequently & daily
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