Data Entry Specialist

4 weeks ago

Perrysburg, United States TFS, LTD Full time
Job DescriptionJob DescriptionDescription:

Our headquarters is in Perrysburg, Ohio.


The selected candidate will need to be in or near the Toledo,Ohio area to attend team meetings and events as they occur.

Only candidates in the Toledo area will be considered.


The Company

TFS Global, an OnPoint Company, is the nation’s largest provider of brand-independent facilities, fleet, and asset management services for companies in the manufacturing, distribution, healthcare, hospitality, and numerous other industries. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.


As the leading subject matter experts in mission critical capital assets specific to the warehousing and distribution of goods, TFS is a key supply chain partner for the customers we serve. Through our nationwide, broadly linked network of affiliates and owned service centers, TFS delivers a full spectrum of products & services to more than 16,000 customer locations throughout North America.


The deep industry knowledge within the OnPoint Group network allows us to save customers time and money with a wide range of unique options that can’t be found elsewhere. We provide access to superior maintenance programs tailored to individual customer needs, faster systems and equipment repairs, fully outsourced fleet management, and options for highly reconditioned, certified, and warrantied used equipment. TFS, along with OnPoint Capital, is a leading provider of comprehensive, full life-cycle fleet management for material handling industries. Based in Perrysburg, OH, TFS provides a broad range of single-source, brand independent solutions to streamline warehousing and materials management operations.


At TFS Global we believe that Our People are what make us great and help us deliver exceptional customer service We offer industry leading Benefits to include:

  • Competitive pay – Plus incentive opportunities and overtime potential
  • Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
  • 8 paid holidays
  • PTO - FT Employees receive 128 Hours of PTO Annually
  • Training and mentoring – Learn from our experts in the industry

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.


Data Entry (DE) Specialists are key individual contributors that have a direct impact on the services our customers receive. The Data Entry Specialist key work order and invoice data from service providers into the TFS system. This data is used for auditing, billing, and reporting for our customers. The Data Entry team performs first line audits to find duplicate charges, excessive charges, and other items that may result in adjustments and cost savings for the customer. Data Entry Specialists work with service providers to rectify invoices that cannot be processed as initially submitted. They work in conjunction with Customer Service Managers to find and report cost savings.


Above all, the Data Entry Specialists accurately key data into the system meeting month-end deadlines. The ideal candidate is primarily self-sufficient, has excellent keyboarding accuracy, enjoys known tasks, works well with deadlines, and doesn’t mind repetition. The candidate should possess basic customer skills that allow them to create an excellent experience for people both inside and outside the company. This is a non-exempt position.


The Data Entry Specialist is an individual contributor role. The role requires the ability to consistently key data accurately and review work orders for both completeness and reasonableness. When there is a discrepancy the Data Entry Specialist works with vendors to resolve. They are quality and customer focused. Attention to detail, excellent keyboarding skills, being patient under pressure, and not minding repetitive work are critical to the success of this role.


Primary Responsibilities:

  • Independently responsible for accurately keying data into work orders into system
  • Must meet or exceed weekly targets
  • Work with vendors when required information is missing
  • Audit invoices and dispute unnecessary or unreasonable charges
  • Track cost savings
  • Communicate with CSM team
  • Participate in special projects as assigned
  • Other duties as assigned
Requirements:
  • Associates Degree preferred but collegiate experience not required
  • Excellent keyboarding skills and accuracy
  • Good organizational skills
  • Working knowledge of Excel and Word expected
  • Working knowledge of Salesforce preferred
  • Working knowledge of material handling and aerial equipment preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands in repeating motions that may include the wrists, hands and/or fingers to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.


Remote Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in the environment dictated by your home, with co-workers working remotely and communicating electronically. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands in repeating motions that may include the wrists, hands and/or fingers to type, maneuver, handle, or feel; and talk or hear.


TFS considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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