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Leominster, United States Guardian Angel Senior Services Full time
Job DescriptionJob DescriptionFounded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients.  Come join our dynamic team in this critical leadership role Every day is a challenge but every day is truly rewarding.  

Schedule: M-F 8am-5pm

Location: Auburn, MA

Employment status: Full time, exempt

We’re looking for someone who is ready to:

  • Oversee all aspects of home care schedule matching caregivers with frail, elder and disabled clients
  • Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guideline
  • Manage daily office activities to include scheduling, account management, oversight of payroll, Workers Comp and Reporting
  • Ensure compliance of company policies and contract guidelines
  • Ensure the delivery of quality services and care
  • Manage the intake of new home care cases and contracts to promote growth at the location
  • Oversee recruitment efforts
  • Set and assist to meet location goals in hiring statistics and cases booked

The right candidate will have:

  • A minimum of two (2) years experience in home care and primarily scheduling and or supervision of schedulers
  • A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
  • The ability to interface effectively and professionally with clients and families
  • A working knowledge of government contract management; knowledge of ASAPS preferred
  • The ability to handle stressful situations with compassion, understanding and patience.
  • Excellent decision making, negotiation, time management skills, and written and verbal communication skills
  • Account Management skills
  • Salary commensurate with experience and industry standards

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