Plumbing Service Technician

1 month ago

Richmond, United States Manufacturers Service Group Full time
Job DescriptionJob Description

Manufacturers Service Group (MSG) is a premier provider of technical service, maintenance support, and engineered sales for the plumbing and HVAC markets. As a subsidiary of The Joyce Agency, MSG benefits from a synergistic partnership that combines extensive industry experience, credibility, and factory-authorized support. We specialize in a range of services, including skid systems, rainwater and ACV maintenance, boiler work, engineered pump solutions, and third-party backflow testing, providing turnkey solutions that allow contractors to focus on their core work.

 

Job Description: The Plumbing Service Technician will play a crucial role in servicing, troubleshooting, repairing, cleaning, and maintaining plumbing and related systems for our commercial and industrial customers. The role also includes performing backflow tests, managing projects, and contributing to sales efforts. This position is ideal for a skilled technician who can balance technical service with customer relations and business development. This position will be primarily located in the Richmond/Central Virginia/or Tidewater areas.

 

Essential Functions:

• Technical Service: Service, troubleshoot, repair, and maintain plumbing and related systems for commercial and industrial clients.

• Backflow Testing: Perform backflow inspections and certifications in Virginia (certification required within 90 days if not already licensed).

• Project Management: Assist with various project management duties as needed, ensuring timely and quality completion of work.

• Sales: Support sales initiatives by leveraging technical knowledge to identify opportunities and provide solutions to customers.

• Preventive Maintenance: Conduct site surveys, preventive maintenance, replacements, and customer-requested modifications.

• Technical Support: Stay current on manufacturer products and provide technical support to customers.

 

Required Qualifications:

• U.S. Citizen/legal authorization to work in the U.S.

• High school diploma or GED equivalent.

• Valid Driver’s License.

• 4+ years of relevant experience in field plumbing operations, or an equivalent combination of vocational training and experience.

• Knowledge of basic electricity and electrical control systems, as well as fuel oil, natural gas, and propane systems.

• Proficiency in reading, understanding, and working from blueprints, specifications, and schematics.

• Virginia backflow inspection license or ability to obtain license within the first 90 days of employment.

 

Preferred Qualifications:

• Prior knowledge of Plumbing and Boiler Systems.

• Master, Journeyman, or apprentice license.

• Prior military experience is a plus.

 

Benefits: We value our employees and offer competitive benefits, including paid time off, medical, dental, and vision insurance, 401(k) plans, company truck/van, gas card, Milwaukee tools, and opportunities for professional development, including training opportunities.

 

Equal Opportunity Employer

Manufacturers Service Group (MSG) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Company DescriptionThe Manufacturers Service Group is a multi-faceted provider of technical service, maintenance support, and engineered sales for the plumbing and HVAC markets.

MSG is a subsidiary of The Joyce Agency, a reputable manufacturers’ representative with best-in-class customer service. The synergy between these two companies creates a partnership that previously did not exist in the industry. Affiliation with a rep agency provides experience, credibility, and support from authorized factory manufacturers.

With service at the forefront of the business, MSG also fulfills warranty calls, product startups, and troubleshooting. Recognized to be the “contractors’ contractor,” MSG specializes in skid systems, rainwater and ACV maintenance, boiler work, and even third-party backflow testing. By providing these turn-key solutions, MSG takes the labor off the contractor’s hands, so they can focus on plumbing without bringing in outside competition. Visit our Services page to learn more about our offerings.Company DescriptionThe Manufacturers Service Group is a multi-faceted provider of technical service, maintenance support, and engineered sales for the plumbing and HVAC markets. \r
\r
MSG is a subsidiary of The Joyce Agency, a reputable manufacturers’ representative with best-in-class customer service. The synergy between these two companies creates a partnership that previously did not exist in the industry. Affiliation with a rep agency provides experience, credibility, and support from authorized factory manufacturers. \r
\r
With service at the forefront of the business, MSG also fulfills warranty calls, product startups, and troubleshooting. Recognized to be the “contractors’ contractor,” MSG specializes in skid systems, rainwater and ACV maintenance, boiler work, and even third-party backflow testing. By providing these turn-key solutions, MSG takes the labor off the contractor’s hands, so they can focus on plumbing without bringing in outside competition. Visit our Services page to learn more about our offerings.

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