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Title Insurance Branch Manager
3 weeks ago
As an established company with a growing presence in Plymouth, we are seeking a highly skilled and motivated individual to join our team as a Branch Manager. This position offers an excellent opportunity for professional growth and advancement within a dynamic and rewarding work environment. As the Branch Manager, you will be responsible for overseeing the daily operations of our Plymouth, Michigan Office. You will play a crucial role in ensuring the office functions in a smooth and productive manner. Your attention to detail, strong organizational skills, and ability to lead a team will be essential in maintaining the highest standard of efficiency and customer service. This is an in-person/on-site position.
Major Duties and Responsibilities include:
- Oversee the daily work of the processors and closers
- Provide guidance, support, and training to colleagues
- Ensure compliance with company policies, procedures, and industry regulations
- Review and process title insurance orders ensuring accuracy and timeliness
- Coordinate with underwriters, lenders, real estate agents, and others to facilitate smooth transactions
- Handle overflow processing/closing activities; take an active role in day-to-day operations
- Monitor offices expenses, inventory, and supplies
- Develop relationships of trust with customers and colleagues
- Motivate the team to maintain a reputation for delivering excellent customer service
- Build and maintain a collaborative work environment that fosters great rapport with the sales team to achieve a mutual goal of branch growth
- Analyze data, prepare and complete monthly reports, and provide regular updates to management
- Other duties and responsibilities as assigned
Desired Skills and Experience:
- High school diploma or equivalent
- Minimum 3 years of experience in title insurance or a related field
- Thorough understanding of title insurance processes, regulations, and best practices
- Strong knowledge of real estate transactions and associated documentation
- Excellent organizational, multi-tasking, and time management skills
- Strong verbal and written communication skills
- Proficient in using computer software and applications relevant to the industry; knowledge of ResWare is a plus
- High level of integrity and a customer service-oriented mindset
- Michigan Notary (within 60 days of employment)
- Title license (preferred) If not licensed, will need to obtain in the first 90 days of employment
Benefits:
- Health, dental, and vision - all effective on the first day of employment
- Long-term disability and voluntary short-term disability
- Flexible Spending Accounts
- Basic and voluntary supplemental life insurance
- 401(k) retirement savings plan that includes a discretionary company match
- Generous Paid Time Off, including a Holiday Shopping Day and a Month Sabbatical
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