Current jobs related to Workforce Solutions Program Manager - Livonia - Acro Service Corp

  • Product Marketing Manager

    3 days ago

    Livonia, Michigan, United States WorkForce Software Full time

    Product Marketing Manager Role OverviewWorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. Our Enterprise-grade and future-ready solutions are helping some of the world's most innovative organizations optimize their workforce, protect against compliance risks, and increase...

  • Workforce Management Consultant

    1 week ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Technical Consultant - VirtualWorkForce Software is seeking a highly skilled Technical Consultant - Virtual to join our team. As a Technical Consultant - Virtual, you will be responsible for delivering our WorkForce Software Suite to customers, ensuring that the software is configured to meet their unique business needs.Key...

  • Product Marketing Manager

    2 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    About UsWorkForce Software is a leading provider of workforce management solutions that empower organizations to optimize their workforce, protect against compliance risks, and increase employee engagement. Our WorkForce Suite adapts to each organization's unique needs, delivering a breakthrough employee experience at the time and place work happens.Your...

  • Product Marketing Manager

    2 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    About UsWorkForce Software is a leading provider of workforce management solutions that empower organizations to optimize their workforce, protect against compliance risks, and increase employee engagement. Our WorkForce Suite adapts to each organization's unique needs, delivering a breakthrough employee experience at the time and place work happens.Job...

  • Integration Services Manager

    4 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Integration Services ManagerWorkForce Software is seeking an experienced Integration Services Manager to lead our team of integration engineers, reports engineers, and QA analysts. As a key member of our Agile software development team, you will be responsible for designing, developing, and delivering integration solutions for our customers.Key...

  • Product Marketing Manager

    1 week ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job SummaryAs a Product Marketing Manager at WorkForce Software, you will play a pivotal role in driving the success of our industry-leading workforce management platform. This position requires a dynamic individual who excels in cross-functional and cross-regional collaboration, building strong internal and external relationships, and taking initiative to...

  • Customer Success Manager

    7 days ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at WorkForce Software. As a key member of our customer success team, you will be responsible for driving engagement with assigned customers throughout their lifecycle, from onboarding to renewal. You will establish key value metrics to drive accountability and foster a...

  • Application Consultant

    4 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Application ConsultantWe are seeking an experienced Application Consultant to join our team at WorkForce Software. As an Application Consultant, you will be responsible for delivering our WorkForce Software Suite to customers, ensuring that the software meets their unique business needs and is implemented successfully.Key...

  • Product Marketing Manager

    4 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Product Marketing ManagerWorkForce Software is seeking a highly skilled Product Marketing Manager to join our team. As a key member of our marketing organization, you will be responsible for developing and executing marketing strategies to drive business growth and customer engagement.Key Responsibilities:Develop and execute marketing plans to...

  • Identity and Access Management Solutions Architect

    3 days ago

    Livonia, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Identity and Access Management Solutions Architect to join our team at Trinity Health. As a key member of our organization, you will be responsible for designing, developing, and integrating new or improved product capabilities in collaboration with Product Line organizations.Key ResponsibilitiesArchitect and build...

  • Technical Consultant

    2 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Technical ConsultantWe are seeking a highly skilled Technical Consultant to join our team at WorkForce Software. As a Technical Consultant, you will be responsible for delivering our WorkForce Software (WFS) Suite to customers, ensuring that it meets their unique business needs.Key Responsibilities:Configure WFS Suite according to customer...

  • Technical Consultant

    4 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    Job Title: Associate Technical ConsultantWorkForce Software is seeking a highly skilled Associate Technical Consultant to join our team. As a key member of our technical team, you will be responsible for delivering successful customer projects and providing exceptional support to our clients.Key Responsibilities:Configure WorkForce Terminals according to...

  • Identity and Access Management Solutions Architect

    7 days ago

    Livonia, Michigan, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking a highly skilled Identity and Access Management Solutions Architect to join our team. As a key member of our organization, you will be responsible for designing, developing, and integrating new or improved product capabilities in collaboration with Product Line organizations.Key Responsibilities Architect and build...

  • Executive Search Program Manager

    3 weeks ago

    Livonia, United States Trinity Health Full time

    Employment Type: Full time Shift: Description: We are seeking a Talent Acquisition Leader to lead the development and execution of best practices and continuous process improvement initiatives within our Executive Talent Acquisition (ETA) operations. This role involves close collaboration with HR Centers of Excellence (such as CLR, HRSC, and Talent...

  • Executive Search Program Manager

    7 days ago

    Livonia, Michigan, United States Trinity Health Full time

    Job Summary: We are seeking a highly skilled Talent Acquisition Leader to lead the development and execution of best practices and continuous process improvement initiatives within our Executive Talent Acquisition (ETA) operations. This role involves close collaboration with HR Centers of Excellence and other key functions within Trinity Health to ensure...

  • Technical Consultant

    4 weeks ago

    Livonia, Michigan, United States WorkForce Software Full time

    About the RoleWe are seeking a highly skilled Technical Consultant to join our team at WorkForce Software. As a Technical Consultant, you will play a critical role in delivering our WorkForce Software Suite to customers, ensuring that their unique business challenges are met and exceeded.Your primary responsibility will be to configure our WorkForce Software...

  • Senior Solutions Architect

    1 week ago

    Livonia, Michigan, United States Trinity Health Full time

    Job Title: Senior Solutions ArchitectTrinity Health is seeking a highly skilled Senior Solutions Architect to lead the design, development, and integration of new or improved product capabilities. As a key member of our team, you will be responsible for enhancing operations through automation, improving supportability, and preparing product deployments.The...

  • Executive Search Program Manager

    1 week ago

    Livonia, Michigan, United States Trinity Health Full time

    Job Summary:We are seeking a talented and experienced Talent Acquisition Leader to join our team at Trinity Health. As a key member of our Executive Talent Acquisition (ETA) operations, you will be responsible for leading the development and execution of best practices and continuous process improvement initiatives. This role involves close collaboration...

  • Identity and Access Management Solutions Architect

    2 weeks ago

    Livonia, Michigan, United States Trinity Health Full time

    Job Title: Identity and Access Management Solutions ArchitectJob Summary:We are seeking an experienced Identity and Access Management (IAM) Solutions Architect to join our team at Trinity Health. The successful candidate will be responsible for designing and implementing innovative IAM solutions that meet the current and future business requirements of our...

  • Identity and Access Management Solutions Architect

    2 days ago

    Livonia, Michigan, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking an experienced Identity and Access Management (IAM) Solutions Architect to join our team. As an IAM Solutions Architect, you will be responsible for designing, developing, and integrating new or improved product capabilities in collaboration with Product Line organizations. You will assess business requirements, collect...

Workforce Solutions Program Manager

2 months ago

Livonia, United States Acro Service Corp Full time $75,000 - $90,000
Job DescriptionJob Description

About Acro

For four decades, Acro Service Corporation (Acro) has provided customized workforce solutions to meet the demands of its clients in a continually evolving market. Acro’s services primarily include managed service provider (MSP) solutions for contingent labor, and temporary staffing services in engineering, information technology, accounting, finance, other professional, light industrial, and other labor categories. The company also provides project-based information technology application development and management solutions. Acro has developed a vendor management system (VMS) it uses in its MSP programs, along with other leading VMS applications in the market. Acro’s list of clients comprises the world’s leading organizations including Fortune 500 companies in many industries as well as public sector clients like several state governments. The company has received numerous awards from its clients and industry organizations. Staffing Industry Analysts, an industry think tank, ranks Acro as one of the Largest Staffing Firms in the U.S. HRO Today ranks Acro as one of nation’s leading MSP in its Bakers’ Dozen recognition. Come and join an organization that has been recognized among the Nation’s Best & Brightest Companies to Work for ten years running

Summary:

The Program Manager for AGSG oversees the delivery and management of Managed Service Provider (MSP) programs for government clients, focusing on leveraging the XRM Vendor Management System (VMS). This role ensures that all aspects of the MSP program are executed efficiently, in compliance with government regulations, and aligned with the client’s strategic objectives. The Program Manager will act as the primary point of contact for assigned government clients and will manage all aspects of vendor relationships, program performance, and compliance. This role involves managing vendor relationships, ensuring compliance with government regulations, and delivering high-quality service to meet the specific needs of government agencies. The Program Manager will work closely with internal teams, vendors, and government stakeholders to drive program success, maintain compliance, and ensure the efficient operation of all MSP activities.

Key Duties and Responsibilities:

Program Management:

  • Oversee the day-to-day operations of the MSP program, ensuring that services are delivered in accordance with contractual agreements and client expectations.
  • Develop and implement strategies to optimize the use of the XRM VMS, ensuring it meets the client’s needs and facilitates efficient vendor management.
  • Monitor program performance against key performance indicators (KPIs) and service level agreements (SLAs), and take corrective actions as needed.

Compliance and Risk Management:

  • Ensure compliance with all relevant government regulations, including but not limited to labor laws, security clearances, and contractual requirements.
  • Conduct regular audits and reviews to ensure adherence to compliance standards and mitigate any potential risks.
  • Serve as the point of contact for government audits and inspections, preparing necessary documentation and coordinating responses.
  • Identify and mitigate risks associated with vendor management and program delivery, ensuring that the client’s interests are protected.
  • Maintain thorough documentation of all program activities, ensuring audit readiness and compliance with government reporting requirements.

Vendor and Supplier Management:

  • Manage relationships with vendors and suppliers, ensuring they meet performance standards and deliver on contractual obligations.
  • Negotiate vendor contracts, service level agreements (SLAs), and pricing to ensure value for the government client.
  • Monitor vendor performance through regular reviews and implement corrective actions as necessary.
  • Facilitate the onboarding of new vendors into the XRM, ensuring they meet all necessary criteria and compliance requirements.

Client Relationship Management:

  • Act as the primary liaison between the government client and the MSP program, ensuring clear communication and a strong understanding of client needs and expectations.
  • Conduct regular meetings with government stakeholders to review program performance, address concerns, and discuss future requirements.
  • Ensure high levels of client satisfaction by proactively addressing issues and delivering solutions that meet or exceed client expectations.

Team Leadership and Development:

  • Lead and mentor a team of program specialists and coordinators, fostering a collaborative, high-performance work environment.
  • Provide ongoing training and development opportunities for team members to enhance their skills and knowledge in government program management.
  • Coordinate with internal IT, HR, and legal teams to ensure seamless program delivery and compliance.
  • Set clear performance expectations and conduct regular performance evaluations for team members.

Financial Management:

  • Manage the program budget, ensuring all expenditures align with the financial goals of the program and the client.
  • Track and report on financial performance, identifying opportunities for cost savings and efficiency improvements.
  • Ensure timely and accurate invoicing, billing, and financial reporting in accordance with government requirements.

Reporting and Analytics:

  • Develop and deliver comprehensive reports on program performance, compliance, and financials to government stakeholders and internal leadership.
  • Utilize data and analytics to identify trends, make informed decisions, and recommend program enhancements.
  • Develop and implement continuous improvement initiatives to enhance program efficiency and effectiveness.

Qualifications:

Education:

  • Bachelor’s degree in Business Administration, Public Administration, Management, or a related field. A Master’s degree or relevant certifications (e.g., PMP, CSM) is preferred.

Experience:

  • Minimum of 5-7 years of experience in program management, with a strong focus on government clients.
  • Proven experience managing MSP programs or similar large-scale vendor management programs in a government or regulated environment.
  • Proven experience in managing and optimizing VMSs, with specific expertise in XRM or similar systems being highly desirable.
  • In-depth knowledge of government contracting processes, compliance requirements, and risk management practices.

Skills:

  • Strong leadership and team management skills with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with government clients, vendors, and internal teams.
  • Highly organized with strong project management skills, including the ability to manage multiple priorities and deadlines.
  • Proficient in data analysis and reporting, with experience using MSP or VMS platforms.
  • Strong problem-solving skills with the ability to identify and resolve issues quickly and effectively.
  • Understanding of financial management principles, including budgeting, forecasting, and cost control.

Certifications:

  • PMP (Project Management Professional), CSM (Certified ScrumMaster), or other relevant certifications are highly desirable.

Additional Requirements:

  • Travel: Occasional travel may be required to meet with government clients, vendors, and other stakeholders.

Working Conditions:

  • Work Environment: This position may be based in an office environment or remotely, depending on the client’s needs. Occasional on-site presence at client locations may be required.

Acro values diversity in our workforce and is an Affirmative Action & Equal Opportunity Employer.

Company DescriptionFor over four decades, Acro Service Corporation (Acro) has been providing customized workforce solutions to meet the demands of its clients in a continually evolving market. Through its staffing divisions, Acro Blue and Acro Technical and Professional Staffing Group (ATPSG), Acro provides best in class services to meet the contingent labor needs of its clients across multiple labor categories including commercial, manufacturing, financial, information technology, scientific, engineering and others. Acro’s staffing divisions offer contingent labor solutions that include a national account management and recruiting structure servicing Fortune 500 and 1000 clients across North America. Acro supports clients directly and through industry Managed Service Providers (MSP) in every single industry.

Acro also provides total talent solutions in the areas of Managed Service Provider (MSP) solutions utilizing a variety of Vendor Management System (VMS) applications, including Acro’s own VMS, XRM System; Recruitment Process Outsourcing (RPO); Direct Sourcing; Employer of Record (EOR); Independent Contractor Compliance and Engagement; Commercial and Light Industrial temporary labor solutions and, Human Resource Outsourcing (HRO) services.

As an integral part of Acro’s executive leadership team, the Senior Staffing Executive will be instrumental in cultivating new client relationships and expanding existing relationships pertaining to solutions offered by Acro. Come and join an organization that has been recognized among the Best & Brightest Companies to Work for in the Nation seven years in a rowCompany DescriptionFor over four decades, Acro Service Corporation (Acro) has been providing customized workforce solutions to meet the demands of its clients in a continually evolving market. Through its staffing divisions, Acro Blue and Acro Technical and Professional Staffing Group (ATPSG), Acro provides best in class services to meet the contingent labor needs of its clients across multiple labor categories including commercial, manufacturing, financial, information technology, scientific, engineering and others. Acro’s staffing divisions offer contingent labor solutions that include a national account management and recruiting structure servicing Fortune 500 and 1000 clients across North America. Acro supports clients directly and through industry Managed Service Providers (MSP) in every single industry.\r
\r
Acro also provides total talent solutions in the areas of Managed Service Provider (MSP) solutions utilizing a variety of Vendor Management System (VMS) applications, including Acro’s own VMS, XRM System; Recruitment Process Outsourcing (RPO); Direct Sourcing; Employer of Record (EOR); Independent Contractor Compliance and Engagement; Commercial and Light Industrial temporary labor solutions and, Human Resource Outsourcing (HRO) services.\r
\r
As an integral part of Acro’s executive leadership team, the Senior Staffing Executive will be instrumental in cultivating new client relationships and expanding existing relationships pertaining to solutions offered by Acro. Come and join an organization that has been recognized among the Best & Brightest Companies to Work for in the Nation seven years in a row