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Job DescriptionJob Description

Connect Talent Solutions is a fast growing, innovative staffing firm offering direct placement, contract and contract to hire solutions. We are uniquely positioned and experienced to support your requirements from IT and engineering to general labor and customer service positions. At Connect, people are the center of our universe and we go to great lengths to ensure that our customers and candidates have the most enjoyable and informational hiring experience that will encourage and foster fruitful, long term relationships and careers.

Position Summary:

Are looking for an exciting career in Network Engineering.  You will be responsible for building and maintaining complex business intelligence solutions and architectures.  Reviews technical and business requirements to ensure BI solutions meet a business need.  Implement procedures to automate the allocation of data, control accessibility and maintain security controls. Apply basic principles, theories, and concepts to development projects. Solve a diverse range of complex problems, working closely with the Database Administrator.  Provide support during system implementation and production.  Suggest new features, coding techniques and reference material.  This is located in Norfolk, VA

This position will be responsible to:

  • Monitors network traffic and bandwidth utilization to isolate problematic data streams, reduce bottlenecks and improve network performance. 
  • Installs, configures and maintain necessary hardware and software for this purpose
  • Installs, configures, and maintains the hardware and software required for Call Center, Call Manager, Voice Mail, Instant Messaging, Presence, VOIP, Firewalls, and other devices needed for analog or digital voice or data communications.
  • Troubleshoots and resolves network outages, network performance issues, or networked application issues.
  • Designs and installs wired and wireless Local Area Networks in accordance with manufacture recommendations and standard industry practices.  
  • Travels to remote sites when needed for new installs, upgrades, or disaster recovery.
  • Documents network topology, dial plans, IP addressing schemes, network and security standards, remote access methods and user guides, switch and router configurations and inventory, maintenance procedures, disaster recovery procedures, and other IT documentation as required.
  • Orders and tracks the installation of all voice and data circuits.  Tests network redundancy configurations, firewalls, and disaster recovery failover methods.
  • Researches new technologies and participates in vendor demonstrations and test projects. 
  • Compiles network specifications and price quotes for new projects.
  • Manages network projects, coordinates vendors, tracks project purchases, and keeps voice and data service contracts up to date.
  • Miscellaneous related duties or projects as assigned.

Skill Sets / Education & Experience Requirements:

  • Vocational or Technical Diploma required.
  • Minimum 6 years of experience required.
  • Advanced knowledge of Cisco routing and switching equipment configuration 
  • Advanced knowledge of Cisco IOS 
  • Advanced knowledge of Ethernet and TCP/IP protocols
  • Advanced knowledge of switching and routing protocols
  • Advanced knowledge of Checkpoint Firewall hardware and software configuration
  • Advanced knowledge of Network security principals and protocols
  • Advanced knowledge of Cisco Call Manager and VOIP topology and configuration
  • Advanced knowledge of Cisco Call Center software installation and configuration 
  • Advanced knowledge of network security and bandwidth monitoring tools
  • Working knowledge of Microsoft Server operating systems
  • Excellent customer service skills in person or over the phone
  • Excellent verbal and written communication skills
  • Good organizational skills
  • Good analytical skills
  • Good time management skills
  • Good project management skills
  • Good network hardware and software troubleshooting skills
  • Good network design skills
  • Ability to stay calm and focused in a stressful environment
  • Ability to work well alone or on a Team 
  • Ability to lead others
  • Ability to set and adhere to deadlines
  • Ability to lift and move a variety of network equipment over short distances.

Skill Sets / Education & Experience Preferred:

  • Bachelor’s Degree preferred.
  • CCNA, CCNP, CCDP or other Cisco certifications
  • Project management experience is a plus