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![Diamond Antenna and Microwave](https://media.trabajo.org/img/noimg.jpg)
Sales Administrative Assistant
2 months ago
GENERAL DESCRIPTION:
Assists Diamond Antenna and Diamond Antenna Sales department with quotes, contracts, RFP/RFI responses, maintains customer files and assists in front desk responsibilities.
ESSENTIAL FUNCTIONS - include the following (other duties may be assigned):
- Preparing and sending quotes, sales orders, and sales order confirmations.
- Preparing new quotes and job folders.
- Daily filing of emails in appropriate quote and job folders.
- Input sales order information into ERP system, process paperwork accordingly.
- Communicate directly with customers via phone and email ensuring customer satisfaction and building customer loyalty.
- Answering and directing telephone calls and conveying messages.
- Preparing documentation for international shipments.
- Responsible for understanding and following Export Compliance.
- Sending sales order confirmations after internal order review sign off.
- Greeting and signing in visitors entering the building and following security protocols.
- Responsible for understanding and following ISO procedures/requirements.
- Completing any additional tasks of an administrative / supportive nature as necessary.
- Order office supplies.
- General administrative duties for all managers.
- May assist in booking travel arrangements for employees and customers.
- Trade Show coordination.
- Support sales manager in maintaining the sales forecast.
- Support marketing/press releases/website updates as needed.
EDUCATION:
- High School diploma or equivalent required, Associates degree preferred.
EXPERIENCE:
- Minimum 3-5 years in a sales support position preferably in a manufacturing environment.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Honest, reliable and hardworking
- Proficient in MS Word, Excel and Outlook
- Knowledge of ERP systems & CRM
- Team player
- Excellent phone skills
- Ability to handle multiple tasks
- Knowledge of office procedures
- Learns quickly
- Proactive and willing to take responsibility
- Good typing skills
- Flexible, adaptable and able to communicate within the department.
- Positive Attitude.
TRAINING REQUIREMENTS:
- General Safety
- Quality Management System Awareness
- Computer Software Updates
PHYSICAL DEMANDS:
- Light physical effort required.
- Job may be performed sitting and/or standing and some bending.
- This is a full-time on-site position