Front Desk Representative Location: Post Date: 06-11-23

1 month ago

Westford, United States Goldfish Swim School Full time

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We’re a rapidly growing, award winning franchise that is not your typical company

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

Requirements:

Ability to work with children

Excellent interpersonal communication and organizational skills

Job Title : Front Desk Customer Service Representative

Reports to : General Manager/Sales & Service Manager

FLSA Status : Non-Exempt

Summary:

Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company.

Duties and Responsibilities include the following, other duties may be assigned .

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.

Conducts sales calls for prospective members.

Processes student registrations using effective sales/customer service techniques.

Schedules and manages birthday/pool parties. Supervises birthday party staff.

Resolves customer concerns/complaints using a professional approach.

Assists clients with purchases of merchandise and vending.

Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system.

Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.

Updates informational displays with accurate and timely promotions and literature.

Makes collection calls to resolve open account problems.

Prepares twice daily student lesson schedules for use by instructors and management staff.

Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.

Safety Standards:

The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:

Our pools are disinfected with chlorine to provide the safest swimming environment

The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus.

Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces

Education/Experience:

High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Google, Excel and other software systems. Certifications and licenses : Lifeguarding/CPR, First Aid and AED certification required and can be provided.

#J-18808-Ljbffr

  • Front Desk Representative

    3 months ago

    Westford, United States Goldfish Swim School - Westford Full time

    Job DescriptionJob DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We help children reach their goals. We wear flip...

  • Night Auditor

    3 months ago

    Westford, United States True North Hotel Group Inc Full time

    Job DescriptionJob DescriptionTrue North Hotel Group, an award-winning management and development company, is seeking a Night Auditor to join our team at our Marriott in Wrentham, NJ. This family-owned organization has a uniquely remarkable culture.What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility, family...

  • Front Desk Receptionist

    2 weeks ago

    Westford, United States Benchmark Senior Living Full time

    The Atrium at Drum Hill, a Benchmark Senior Living Mind and Memory Community located in North Chelmsford is looking for a Part Time Evening Receptionist ! The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be...

  • Front Desk Receptionist

    2 months ago

    Westford, United States Benchmark Senior Living Full time

    The Atrium at Drum Hill, a Benchmark Senior Living Mind and Memory Community located in North Chelmsford is looking for a Part Time Evening Receptionist ! The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be...

  • Front Desk Receptionist

    3 months ago

    Westford, United States Benchmark Senior Living Full time

    The Atrium at Drum Hill, a Benchmark Senior Living Mind and Memory Community located in North Chelmsford is looking for a Part Time Evening Receptionist ! The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be...

  • Front Desk Associate

    2 weeks ago

    Westford, United States True North Hotel Group Inc Full time

    Job DescriptionJob DescriptionTrue North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the TownePlace Suites in Wrentham, MA. We offer awesome benefits and a great family culture. RESPONSIBILITIESGreets guests and checks them into hotel, issuing room keys, directing guests to rooms and...

  • Front Desk Associate

    3 months ago

    Westford, United States True North Hotel Group Inc Full time

    Job DescriptionJob DescriptionTrue North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at our Marriott in Wrentham, MA. This family-owned organization has a uniquely remarkable culture.What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility,...

  • Assistant Store Manager

    2 weeks ago

    Westford, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Store Cleaning Associate

    6 days ago

    Westford, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Guest Services Supervisor

    4 days ago

    Westford, Massachusetts, United States True North Hotel Group Inc Full time

    Job OverviewTrue North Hotel Group is an esteemed management and development firm seeking a Front Office Supervisor to enhance our operations. We pride ourselves on offering exceptional benefits and fostering a supportive workplace culture.KEY RESPONSIBILITIESAssist in overseeing the daily operations of the Front Office and its staff.Encourage a welcoming...

  • Guest Services Supervisor

    4 days ago

    Westford, Massachusetts, United States True North Hotel Group Inc Full time

    Job OverviewTrue North Hotel Group is a recognized leader in hotel management and development, currently seeking a Front Office Supervisor to enhance our operations. We pride ourselves on fostering a supportive and engaging workplace culture.KEY RESPONSIBILITIESAssist in overseeing the daily operations of the Front Office and its staff.Encourage a welcoming...

  • Guest Services Coordinator

    4 days ago

    Westford, Massachusetts, United States True North Hotel Group Inc Full time

    Job OverviewTrue North Hotel Group is seeking a dedicated Front Office Supervisor to enhance our hospitality team. We pride ourselves on our exceptional service and supportive work environment.Key ResponsibilitiesAssist in overseeing the daily operations of the Front Office and its staff.Foster a welcoming atmosphere that encourages outstanding service for...

  • Post Office Worker

    4 weeks ago

    Westford, United States United States Postal Service Full time

    Postal courier person are being hired by USPS (United States Postal Service) which provides for career growth and development Do you want jobs that require no previous experience? The United States Postal Service is recruiting Postal Clerks all over the country and giving them numerous job opportunities without having to have any previous experience. It is...

  • Post Office Worker

    4 weeks ago

    Westford, United States United States Postal Service Full time

    Commence a fulfilling career expedition with USPS as a Postal Associate and enjoy benefits such as reasonable salary, benefits, and opportunities for development. There are available job vacancies all over the country within the largest agency of the government that employs almost one million people. USPS provides good training programs to all new staff to...

  • Dental Office Receptionist

    3 months ago

    Westford, United States Westford Smiles Dental Center Full time

    Job DescriptionJob DescriptionWe are seeking a talented individual to join our team at Westford Smiles Dental Center. as a Front Office Receptionist. You will play a key role in providing excellent customer service to our loyal patient family.  We are a digital modern dental office and you will assist with our social media presence and multimedia content....

  • Post Office Worker

    4 weeks ago

    Westford, United States United States Postal Service Full time

    With the USPS currently hiring Mail Sortation Clerks, there has never been a better time to gain new skills and advance in your career. We are now recruiting nationwide with multiple jobs available in the largest federal agency that employs about 1 million people. USPS offers an excellent training program which ensures an easy transition into your new role...

  • Post Office Worker

    4 weeks ago

    Westford, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Dental Office Receptionist

    3 months ago

    Westford, United States Westford Smiles Dental Center Full time

    Job DescriptionJob DescriptionBenefits:VacationDental Benefits401(k)Opportunity for advancementProfit sharing We are seeking a talented individual to join our team at Westford Smiles Dental Center. as a Front Office Receptionist.You will play a key role in providing excellent customer service to our loyal patient family. We are a digital modern dental office...

  • Dental Office Receptionist

    4 weeks ago

    Westford, United States Westford Smiles Dental Center Full time

    Job DescriptionJob Description*****PLEASE DO NOT APPLY IF NO DENTAL OFFICE EXPERIENCE****We are seeking a talented individual to join our team at Westford Smiles Dental Center as a Front Office Receptionist.We are a digital modern dental office. You will play a key role in providing excellent customer service to our loyal patient family.   You will also...

  • Dental Office Receptionist

    3 weeks ago

    Westford, United States Westford Smiles Dental Center Full time

    Job DescriptionJob DescriptionBenefits:VacationDental Benefits401(k)Opportunity for advancementProfit sharingBonus based on performanceCompetitive salary*****PLEASE DO NOT APPLY IF NO DENTAL OFFICE EXPERIENCE****We are seeking a talented individual to join our team at Westford Smiles Dental Center as a Front Office Receptionist.We are a digital modern dental...