IT Support Specialist
4 weeks ago
A large company is looking to hire an IT Support Specialist to work on
-site in their offices to support their in
-house and remote employees. This is a contract with the possibility of becoming permanent. Interview and start RIGHT AWAY
:
*Troubleshoot and manage IT hardware and software issues
*Laptop configurations
*Troubleshoot AV equipment issues
*Cellphone support
*Use a ticketing system to manage calls
:
*Microsoft Active Directory
*Microsoft SCCM
*Experience imaging Windows 10 Laptop/Desktops. Lenovo laptops & desktops are the company standard.
*Skilled at troubleshooting laptop/desktop issues.
*Experience with troubleshooting video conference equipment. We use Teams Enabled Logitech AV systems across 14 conference rooms.
*Experience with cell phone deployment and troubleshooting. Majority of the population are iPhones with a handful of Android devices.
*Solid Customer Focus skills
- working with employees located on site and remotely.
*Knowledge using Service Now Incident/Request application a plus.
#zrbc
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