Lead Driver

2 months ago

Newport News, United States Hampton Roads Community Action Program Full time
Job DescriptionJob Description

SUMMARY 

Performs transportation and fleet related services for staff and agency customers served by the Hampton Roads Community Action Program (HRCAP), a regional Community Action Agency.  This position involves serving as a subject matter expert, coordinating the provision of needed services, and maintaining records (paper and electronic). This position is responsible for cross-training with other agency programs and services to ensure that individuals and families achieve self-sufficiency by providing services and connecting to various Service Provider Network programs and all local Departments of Social Services served by the HRCAP.  

DUTIES AND RESPONSIBILITIES AS A LEAD DRIVER: include the following.   

  • Operate a RV, 15-passenger van, and/or sedan as needed. 

  • Transport staff, clients, materials, food and other agency resources as directed by supervisor.  

  • Maintain regular maintenance on all agency vehicles assigned by the supervisor.  

  • Monitor and record daily, weekly mileage, statement inspections, gas levels and other general conditions of the entire agency fleet.  

  • Responsible for inspecting and performing maintenance on agency vehicles as assigned. 

  • Load and unload items. 

  • Maintain all pre- and post-trip inspections for all agency vehicles.  

  • Maintain transportation log and assign routes to other drivers.  

  • Visting various corrections facilities both state, local, and federal required.  

ADDITIONAL RESPONSIBILITIES include the following.  Other duties within the scope of this position may be assigned.   
  

  • Assist clients in achieving self-sufficiency; assess needs of households and determines appropriate supportive services; meets with clients regularly, assigns clients to activities aligned with individual and household development plans. 

  • Explains client responsibilities, rights and program availability. 

  • Prepares and maintains confidential case records and files; documents all interactions with clients by entering data into empowOR Client Management System. 

  • Prepares and completes various forms, reports, correspondence, case records, client activity reports, service plans, assessment instruments, needs assessments, purchase orders, invoices, applications, funding reports, charts, or other documents. 

  • Operates several technology tools (desktop, laptop, tablet, cellphone, hotspot, etc.) to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections. 

  • Utilize MS Office, empowOR Client Management System, e-mail, internet, other computer programs; performs basic maintenance of computer system and office equipment, such as replacing paper, ink, or toner. 

  • Communicates with supervisor, employees, other departments, clients, family members, companion aides, Newport News Human Services, government agencies, counselors, medical provides, law enforcement personnel, court personnel, attorneys, schools, Service Provider Network, professional colleagues, the public, and other individuals as needed to coordinate activities, review status of household plans, exchange information, or resolve problems.  

  • Operates a motor vehicle to conduct work activities. 

  • Performs general/clerical tasks, which may include answering telephone calls, entering data into computer, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail. 

  • Cross trained to support agency operations as directed by the supervisor. May be responsible for performing other program duties as the agency receives new programs/grants.  

  • Performs other related duties as directed by the supervisor. 

  • Represent the organization in professional, civic, and community groups as requested by the CEO. 

 

SKILLS REQUIRED include the following.  Other skills within the scope of this position may be assigned.   

  • At least 100,000 verifiable accident-free miles or more than 2,500 accident free hours 

  • Lift 15 to 50 pounds with or without a reasonable accommodation  

  • Ability to drive a RV/bus without a reasonable accommodation 

  • Experience managing and maintaining an RV (generator, fuel, a/c, potable water, etc.) 

  • Comprehensive understanding of data systems, including tracking, reporting, monitoring, customer satisfaction, and evaluation. 

  • Ability to work independently, take initiative and be an effective team member. 

  • High-level communication and interpersonal skills a must. 

  • Exceptional time management skills with ability to multitask; ability to work well under pressure, prioritize workload, and meet tight deadlines. 

 

SAFETY RESPONSIBILITIES 

Comply with all Federal, State and Local regulatory standards and procedures. 

Abide by all HRCAP’s Safety Policies, Rules and Regulations; maintain required trainings and certifications for the jobs and equipment to be used; and understand the potential safety hazards in the work area. 

Ensure that applicable personal protective equipment is worn, in proper operating condition, and used for each job performed. 

INFORMATION PRIVACY AND SECURITY 

 

This position will have access to confidential information and is required to be familiar with the HRCAP’s Privacy Policy related to the handling of data and using encryption software to ensure data is secured at all times.  Any data breaches are to be reported immediately to the Chief Operating Officer.  

 

EDUCATION and/or EXPERIENCE 

 

  1. Experience working with returning citizens formerly incarcerated, and other vulnerable populations. 

  1. Ability to use multiple software systems to include but not limited to: Office 365, Adobe, Asana, Zoom, Teams.  

  1. High School Diploma or GED. Associate’s degree preferred.  

  1. Possession of a valid commercial driver’s license issued by the State of Virginia. Class B with P endorsement minimum requirement and applicable insurance to be provided when renewal occurs. 

  • Criminal record check, driving record and credit report may be required for employment 

  • Adept at networking, building relationships, and community engagement 

  • Ability to work across the organization to deliver solutions that meet internal and external objectives 

 

CERTIFICATES, LICENSES, REGISTRATIONS 

Current state driver’s license, proof of current auto insurance coverage, satisfactory driving record and working vehicle required. 

 

PHYSICAL DEMANDS 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Lifting up to 30-50 pounds maximum and occasionally lifting and/or carrying such articles as  

             dockets, ledgers, and files. Walking and standing are required only occasionally  

 

WORK ENVIRONMENT 

There may be some unusual work environment characteristics associated with performing the essential functions of this position in the delivery of services to customers of the agency.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

          General office environment with some exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.) 

Company DescriptionHampton Roads Community Action Program (HRCAP) is a nonprofit community action agency that has been serving residents of southeastern Virginia for over 50 years. As an award-winning organization, we have been a pivotal contributor to the economic stability of individuals, families and the community here in Hampton Roads. Hampton Roads Community Action Program (HRCAP) is a regional organization with a steadfast commitment to improve the quality of life through programs in education, training, work experience, emergency services, housing counseling, and many other proven strategies. We have been at the forefront of attacking the root causes of poverty towards the goal of elimination. As a result, many families have broken the chains of poverty and are now equipped for successCompany DescriptionHampton Roads Community Action Program (HRCAP) is a nonprofit community action agency that has been serving residents of southeastern Virginia for over 50 years. As an award-winning organization, we have been a pivotal contributor to the economic stability of individuals, families and the community here in Hampton Roads. Hampton Roads Community Action Program (HRCAP) is a regional organization with a steadfast commitment to improve the quality of life through programs in education, training, work experience, emergency services, housing counseling, and many other proven strategies. We have been at the forefront of attacking the root causes of poverty towards the goal of elimination. As a result, many families have broken the chains of poverty and are now equipped for success

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