Call Center Supervisor

Call Center Supervisor                              Position Summary:Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call center’s customer service operations and employees to meet service targets. Ensure that immediate and long-term needs are met, and that policies and...

Job DescriptionJob DescriptionCall Center SupervisorPosition SummaryBe responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets.Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to...

Job DescriptionJob DescriptionCall Center SupervisorPosition SummaryBe responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets.Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to...

Overview The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting with their questions and inquiries appropriately. What You'll Do The Customer Service Coordinator is responsible for providing quality customer service for all internal and...

This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls.  Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

Overview: The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patients needs and assisting to their questions and inquiries appropriately. What You'll Do: The Customer Service Coordinator is responsible for providing quality customer service for all internal and...

OverviewThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. What You'll DoThe Customer Service Coordinator is responsible for providing quality customer service for all internal and...

This position functions as a key communicator. Promotes companys commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to answering...

This position functions as a key communicator. Promotes companys commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to answering...

Description: POSITION DESCRIPTION POSITION: Practice Assistant - Call Center DEPARTMENT: Call Center LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Operations Manager TYPE: Full -Time: Experienced SALARY: Open Summary: The Practice Assistant - Call Center is the first person with whom a patient or family member will interact, via...

Job SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our dietary services team, you will be responsible for handling phone calls, documenting requests, and coordinating information to support the patient menu process.Key ResponsibilitiesAnswer...

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...

Job SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at Mass General Brigham. As a key member of our Call Center operations, you will be responsible for leading a team of customer service representatives and ensuring that our patients and customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Supervise...

Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls to appropriate department or employee; and processes transactions, member correspondence, and requests via email...

Job DescriptionJob DescriptionChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account...

Nutrition Call Center Coordinator-(3287241) Description General Overview Works under the direction of the Manager of Patient Menu and Data Systems.Answers the 4FOOD phone line in a courteous, efficient manner.Documents all requests into the 4FOOD computer program. Dispatches 4FOOD requests to the 4FOOD Service Delivery staff.Ensures quality...

Our award-winning customer service attracts customers that include internationally renowned Harvard affiliated hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.  Job Description: This position will be responsible...

Job DescriptionJob DescriptionOur award-winning customer service attracts customers that include internationally renowned Harvard affiliated hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.Job Description:This...

Job DescriptionJob DescriptionOur award-winning customer service attracts customers that include internationally renowned Harvard affiliated hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.Job Description:This...

Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls...