Call Center Technology Manager

Job DescriptionJob DescriptionTHIS IS NOT A REMOTE POSITION NOTE: MUST HAVE  6+ YEARS MANAGEMENT EXPERIENCEOur client is a quality provider of call center solutions to the healthcare community. Working in a collaborative team environment, they are dedicated to providing exceptional service to customers. To be successful in the position you will need to be a...

Job DescriptionJob DescriptionTHIS IS NOT A REMOTE POSITION NOTE: MUST HAVE  6+ YEARS MANAGEMENT EXPERIENCEOur client is a quality provider of call center solutions to the healthcare community. Working in a collaborative team environment, they are dedicated to providing exceptional service to customers. To be successful in the position you will need to be a...

Our award-winning customer service attracts customers that include internationally renowned Harvard affiliated hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.  Job Description: This position will be responsible...

Description: POSITION DESCRIPTION POSITION: Practice Assistant - Call Center DEPARTMENT: Call Center LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Operations Manager TYPE: Full -Time: Experienced SALARY: Open Summary: The Practice Assistant - Call Center is the first person with whom a patient or family member will interact, via...

Call Center Supervisor                              Position Summary:Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call center’s customer service operations and employees to meet service targets. Ensure that immediate and long-term needs are met, and that policies and...

Job DescriptionJob DescriptionCall Center SupervisorPosition SummaryBe responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets.Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to...

Job DescriptionJob DescriptionCall Center SupervisorPosition SummaryBe responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets.Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to...

This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls.  Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

This position functions as a key communicator. Promotes companys commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to answering...

Job DescriptionJob DescriptionATI Systems is the industry leader in mass notification systems and emergency communication, offering the world's most reliable and technically advanced Mass Notification Systems (MNS) and Emergency Voice Communication for indoors and out.ATI is seeking a persistent and energetic sales professional (Hunter) to join our team...

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world's leading insurance organizations to make...

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world's leading insurance organizations to make...

Overview The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting with their questions and inquiries appropriately. What You'll Do The Customer Service Coordinator is responsible for providing quality customer service for all internal and...

Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls to appropriate department or employee; and processes transactions, member correspondence, and requests via email...

Overview: The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patients needs and assisting to their questions and inquiries appropriately. What You'll Do: The Customer Service Coordinator is responsible for providing quality customer service for all internal and...

OverviewThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. What You'll DoThe Customer Service Coordinator is responsible for providing quality customer service for all internal and...

Job DescriptionJob DescriptionChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account...

Job title: Fares Call Center Representative Job ID : 741775 Location: Boston, MA, 02116 Pay : $28.50/hr Duration - 12+ monthsSummary We envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the Public by providing safe, reliable, and accessible transportation. Client's core values are built around safety, service,...

Job Description: Pay Range: $23.88hr - $28.88hr Responsibilities: Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Research and investigate customer issues using the Customer Administration tool (CAT). pply the appropriate solutions in the CAT tool to resolve customer issues. ...

Wellist is seeking a mission-driven Call Center Operations Lead to help make life easier for patients, employees, and their families. This role will be responsible for optimizing call center operations to improve quality and reduce cost. This Call Center Operations Lead must be passionate about improving user’s lives and supporting the development of their...