Current jobs related to Client Care Specialist - Ashburn - MBO Partners
-
Client Care Specialist
1 month ago
Ashburn, United States Weebleworld Full timeThe Role: Client Care Specialist Location: Remote Who are we? At MBO we give people the control to do the work they love the way they want. We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent...
-
Client Care Coordinator
6 days ago
Ashburn, United States SWEET VIRGINIA CARE LLC Full time $45,000 - $50,000Job DescriptionJob DescriptionDo you want to join the best and brightest in the industry?Look no further than BrightStar Care of Leesburg and Gainesville! We're looking for a Skilled Nursing Coordinator to join our incredible team at BrightStar Care! If you're passionate about making a difference in people's lives and love working in a supportive...
-
Personal Care Specialist
13 hours ago
Ashburn, Virginia, United States Sencura Home Care Full timeJob OverviewSencura Home Care is seeking compassionate and dedicated caregivers to provide personalized care and support to our clients.Key ResponsibilitiesAssist clients with activities of daily living, including bathing, grooming, and dressingProvide medication reminders and assistance with medication managementAssist with meal preparation and light...
-
Personal Support Specialist
1 week ago
Ashburn, Virginia, United States Sencura Home Care Full timeJob OverviewPosition Summary:Become a vital part of Sencura Home Care and enhance the quality of life for our clients. As a Personal Support Specialist, you will offer tailored assistance and care to individuals requiring support. We seek empathetic and committed professionals to help us provide exceptional home care services.Key Responsibilities: Aid...
-
Veterinary Care Specialist
4 days ago
Ashburn, Virginia, United States Caring Hands Animal Hospital - Ashburn Full timeAbout the RoleCaring Hands Animal Hospital - Ashburn is seeking a skilled Veterinary Care Specialist to join our team. As a key member of our staff, you will play a vital role in providing exceptional care to our patients and delivering outstanding service to our clients.Key ResponsibilitiesClient Communication: Provide timely updates on patient status,...
-
Veterinary Care Specialist
5 days ago
Ashburn, Virginia, United States Caring Hands Animal Hospital - Ashburn Full timeAbout the RoleCaring Hands Animal Hospital - Ashburn is seeking a skilled Veterinary Care Specialist to join our team. As a key member of our staff, you will play a vital role in providing exceptional care to our patients and delivering outstanding service to our clients.Key ResponsibilitiesClient Communication: Provide timely updates on patient status,...
-
Client Support Specialist
3 days ago
Ashburn, Virginia, United States Institute for Building Technology and Safety Full timeKey Responsibilities:The Client Support Specialist is expected to possess exceptional interpersonal abilities and thrive in a dynamic production setting. This role is crucial in assisting team members to ensure the successful delivery of certification for manufactured housing. The specialist is accountable for supporting timely delivery processes by...
-
Customer Care Specialist
3 days ago
Ashburn, Virginia, United States VetEvolve VA LLC Full timePosition Overview:Are you passionate about providing exceptional service and support? At VetEvolve VA LLC, we are seeking a dedicated individual to become an integral part of our client services team, focused on enhancing the experience of our valued clients and their beloved pets. Key Responsibilities:As a Customer Care Specialist, you will be the primary...
-
Client Support Specialist
3 days ago
Ashburn, Virginia, United States Visa Full timeJob Overview:As a Client Support Specialist, you will play a crucial role in delivering exceptional customer service to Visa clients and internal teams. Your primary focus will be to exceed client expectations and advocate for their needs.Key Responsibilities:1. Deliver high-quality customer service support for daily inquiries from Visa clients and internal...
-
Client Relations Coordinator
1 week ago
Ashburn, Virginia, United States Van Metre Companies Full timeAt Van Metre Companies, we recognize that every team member plays a vital role in our growth, success, and culture. We are in search of a dedicated individual who thrives on challenges and enjoys collaborating with others in this capacity. We are currently looking for Client Specialists to enhance our Help Center team focused on New Homes. The Client...
-
Certified Nursing Assistant
9 hours ago
Ashburn, Virginia, United States Assisting Hands Home Care Full timeJob Summary:Assisting Hands Home Care is seeking a skilled and compassionate Certified Nursing Assistant to provide high-quality care to our clients in the comfort of their own homes. As a key member of our team, you will play a vital role in delivering exceptional patient care and support.Key Responsibilities:Maintain a clean, safe, and healthy environment...
-
Certified Nursing Assistant
3 days ago
Ashburn, Virginia, United States Assisting Hands Home Care Full timePosition Overview: This role involves delivering custodial and personal care services to clients who engage with Assisting Hands for support, under the supervision of a Registered Nurse (RN) and in accordance with the Plan of Care established by the RN. Educational Requirements: A High School Diploma or GED is mandatory; Current Nursing Assistant...
-
Certified Nursing Assistant
3 days ago
Ashburn, Virginia, United States Assisting Hands Home Care Full timePosition Overview: This role is dedicated to delivering essential custodial and personal care services to clients under the supervision of a Registered Nurse (RN) and in accordance with the established Plan of Care. Educational Requirements: A High School Diploma or GED is mandatory; Current Nursing Assistant Certification with the state of Virginia and...
-
Client Support Specialist
1 week ago
Ashburn, Virginia, United States Visa Full timeCompany Overview:Visa stands as a global frontrunner in the realm of payments and technology, facilitating over 259 billion secure transactions annually across more than 200 nations and territories. Our core mission is to connect the world through an innovative, reliable, and secure payments network, empowering individuals, businesses, and economies to...
-
Client Care Analyst
4 weeks ago
Ashburn, United States Visa Full timeJob DescriptionJob DescriptionCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...
-
Client Care Analyst
4 weeks ago
Ashburn, United States Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Client Care Analyst
4 weeks ago
Ashburn, United States Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Client Care Analyst
2 weeks ago
Ashburn, United States Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Client Care Analyst
2 weeks ago
Ashburn, United States Visa Full timeJob DescriptionJob DescriptionCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...
-
CNA - Dementia Client: (Daily Pay/401K)
1 week ago
Ashburn, United States Butters Home Health Care Full timeWe are seeking a Personal Care Caregiver to join our team! Ability to speak Russian a plus!! Responsibilities: Assist client with daily living activitiesCommunicate ongoing care results and updates to relevant partiesCollaborate with client's and family for best care opportunitiesMaintain a healthy and comfortable living environment
![MBO Partners](https://media.trabajo.org/img/noimg.jpg)
Client Care Specialist
2 months ago
The Role: Client Care Specialist
Location: Remote
Who are we?
At MBO we give people the control to do the work they love the way they want.
We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients.
By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
Why should you apply?
If you're looking for a place to expand your skills and grow your experience, this position offers an opportunity for individuals who love working with a team in a fast-paced and evolving environment, are cool under pressure, love feedback, take challenges head-on and strive for perfection in everything they do.
Here are some details you’re probably wondering about.
What will you be doing
The Client Care team is currently seeking a Client Care Specialist who will be intimately involved in the day-to-day support of our customers. You will work closely with the Client Care team members along with a variety of stakeholders, both internal and external, in order to ensure a positive end-to-end customer experience. In this role you will:
- Build and nurture customer relationships by providing superior customer support via inbound tickets, chat, and telephone.
- Be available at your desk during working hours in a quiet environment, free of distractions, to answer phone calls
- Consistently take 70+ tickets and 35+ incoming phone calls per week.
- Respond to customer inquiries with compassion, speed, accuracy, and professionalism, ensuring a high level of customer satisfaction.
- Manage incoming support requests by taking calls and handling tickets, troubleshooting issues, and providing timely and effective solutions.
- Analyze data and support Vendor Management Systems and third-party services where Talent data is entered to understand impact to talent and make adjustments as needed.
- Coordinate corrective actions with internal teams, such as finance, human resources, client representatives, to ensure timely resolution of complaints, disputes, and special requests.
- Enhance FAQ and training materials for internal and external customers based on common issues and feedback.
- Maintain good data hygiene and integrity through detailed case documentation by interpreting documented policies, procedures, and guidelines.
- Utilize multiple software programs simultaneously while conversing with all levels of internal and external customers.
- Troubleshoot product failures and make recommendations for escalations when necessary.
What do you need to stand out
- Bachelor’s degree preferred
- 1+ years of Customer Service or related experience
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Diplomacy, tact, and poise under pressure when working through customer issues
- Clear and effective communication skills (in person, phone, email, etc.)
- Proficiency with MS Office Suite
- Experience with Zendesk a plus, but not a requirement
- Experience with staffing and/or tech companies preferred
- Remote work environment
- Competitive base salary with opportunities for growth and development
- Excellent medical, dental, and vision plans designed to support healthy lifestyles
- 401(k) retirement plan
- Flexible Time Off – take time when you need it
- Bonus opportunities
- Wellness allowance
- Culture based on trust, feedback, communication, success and fun
- And, much, much more
By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.
Powered by JazzHR
XLMN859kHN