Front Desk Agent

1 month ago


Sioux Falls, United States Hilton Garden Inn- Downtown Full time
Job DescriptionJob Description

Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Responsible for other duties as assigned.

  • Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
  • Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
  • Works actively with the sales team and all other staff to provide excellent guest experiences
  • Follows the check-in and check-out processes in a friendly and efficient manner
  • Reviews and updates the communication log regularly to stay current with developments in the hotel
  • Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
  • Invest in our three core values of the Hegg vision:
    • We Always Find a Way
    • Be Better Every Day
    • We Are Better Together

An Equal Opportunity / Affirmative Action Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.


  • Front Desk Agent

    4 weeks ago


    Sioux Falls, United States Fairfield Inn & Suites Empire Mall Full time

    Job DescriptionJob DescriptionJob Description: Front Desk AgentHourly (Non Exempt) PositionGUEST RELATIONSHIPS: Deliver an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members1. Effectively greets, responds to and resolves all guest inquiries and problems in a...

  • Front Desk Agent

    3 weeks ago


    Sioux Falls, United States Fairfield Inn & Suites Empire Mall Full time

    Job DescriptionJob DescriptionJob Description: Front Desk AgentHourly (Non Exempt) PositionGUEST RELATIONSHIPS: Deliver an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members1. Effectively greets, responds to and resolves all guest inquiries and problems in a...

  • Front Desk Agent

    3 weeks ago


    Sioux Falls, United States Comfort Inn & Suites Sanford Sports Complex Full time

    Job DescriptionJob DescriptionElevate your career in hospitality and be part of an extraordinary team at the Comfort Inn & Suites Sanford Sports Complex. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a dynamic...

  • Front Desk Agent

    4 days ago


    Falls Church, United States CLARION INN Full time

    We are currently looking for a Front Desk Agent to create an outstanding customer service experience for our guests. The daytime shift is 7am-3pm. We are looking for a full-time employee. Our Front Desk Agents assist guests with the check in and check out processes, make reservations, field questions/concerns, handle cash, communicate with our housekeeping...

  • Front Desk Agent

    2 weeks ago


    Glens Falls, United States The Sagamore Resort Full time

    Job Title: Front Desk Agent Summary: The Front Desk Agent is responsible for giving a warm welcoming first impression, ensuring all guest's needs are met, anticipating needs, responding to all guest requests and inquiries expediently, and ensuring a positive guest experience from beginning to end. We are looking for energetic, outgoing individuals who can...

  • Front Desk Agent

    3 weeks ago


    Klamath Falls, United States Running Y Properties Full time

    Front Desk Agent General Responsibilities: In a warm and inviting way, greets and directs guest at the time of check-in and throughout the guest stay. Takes responsibility for special request from guest and handles in a quick, efficient and courteous manner. Completes Daily Shift Checklist: Reviews all departures for correct billing and reads reservation...

  • Front Desk Agent

    3 weeks ago


    Klamath Falls, United States Running Y Properties Full time

    Job DescriptionJob DescriptionFront Desk AgentGeneral Responsibilities:In a warm and inviting way, greets and directs guest at the time of check-in and throughout the guest stay. Takes responsibility for special request from guest and handles in a quick, efficient and courteous manner.Completes Daily Shift Checklist: Reviews all departures for correct...

  • Front Desk Host

    1 month ago


    Sioux Falls, United States Hyatt Place South Full time

    Job DescriptionJob DescriptionFront Desk Hosts make a difference in the experience of our guests every day!Hyatt Place South at Lake Lorraine4935 Lake Shore Blvd, Sioux Falls, SDSummaryThe Hyatt PlaceSouth at Lake Lorraine Sioux Falls is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be...

  • Front Desk Host

    3 weeks ago


    Sioux Falls, United States Hyatt Place South Full time

    Job DescriptionJob DescriptionFront Desk Hosts make a difference in the experience of our guests every day!Hyatt Place South at Lake Lorraine4935 Lake Shore Blvd, Sioux Falls, SDSummaryThe Hyatt PlaceSouth at Lake Lorraine Sioux Falls is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be...


  • Falls Church, United States Hilton Garden Inn Falls Church, VA Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    4 weeks ago


    Niagara Falls, United States Courtyard by Marriott - Niagara Falls Full time

    Job DescriptionJob DescriptionJob Summary:The Front Desk Agent at Courtyard by Marriott - Niagara Falls will be responsible for providing exceptional customer service to all hotel guests. This individual will be the first point of contact for guests and will assist with check-in/check-out processes, answer inquiries and handle any guest concerns or requests....

  • Front Desk Agent

    3 weeks ago


    Niagara Falls, United States Courtyard by Marriott - Niagara Falls Full time

    Job DescriptionJob DescriptionJob Summary:The Front Desk Agent at Courtyard by Marriott - Niagara Falls will be responsible for providing exceptional customer service to all hotel guests. This individual will be the first point of contact for guests and will assist with check-in/check-out processes, answer inquiries and handle any guest concerns or requests....


  • Sioux Falls, United States Staybridge Suites Empire Mall Full time

    Job DescriptionJob DescriptionJob descriptionWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...


  • Sioux Falls, United States Staybridge Suites Empire Mall Full time

    Job DescriptionJob DescriptionJob descriptionWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...

  • Front Desk

    2 months ago


    Sioux Falls, United States La Quinta Inn and Suites Full time

    Job DescriptionJob DescriptionWe are hiring for full time front desk! Apply today at LaQuinta!Are you interested in working for a fun, and fast paced hotel, where every day is different? We are looking for a full time front desk and part time night audit associate! Also looking for someone that can be flexible to work different shifts as well. Come join our...

  • Front Desk

    3 weeks ago


    Sioux Falls, United States La Quinta Inn and Suites Full time

    Job DescriptionJob DescriptionWe are hiring for full time front desk! Apply today at LaQuinta!Are you interested in working for a fun, and fast paced hotel, where every day is different? We are looking for a full time front desk and part time night audit associate! Also looking for someone that can be flexible to work different shifts as well. Come join our...

  • Front Desk Agent

    2 months ago


    Sioux Falls, United States Hegg Companies Full time

    Job DescriptionJob DescriptionRole Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Responsible for other duties as assigned. Politely...

  • Front Desk

    3 weeks ago


    Sioux Falls, United States Country Inn & Suites by Radisson Full time

    Job DescriptionJob DescriptionFront Desk Job DescriptionJoin Our Team at Country Inn & Suites by Radisson, Sioux Falls SD!We are currently seeking a dedicated and enthusiastic individual to join our team as a Front Desk team member. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service, ensuring...


  • Niagara Falls, United States Days Inn & Suites Full time

    Responsibilities Front Desk: Greeting and assisting guest Handling a variety of administrative support tasks Providing outstanding customer service Make Reservations Check-in &/or Check-out guest Breakfast Serving Keeping Lobby Clean Laundry Front desk Job Description: We are looking for a qualified receptionist to welcome and greet guest with a smile while...

  • Hotel Front Desk Agent

    2 months ago


    Sioux City, United States Comfort Inn Full time

    Job DescriptionJob DescriptionA hotel front desk agent is someone who greets guests upon their arrival to the hotel and checks them into the hotel’s reservation system. Their duties include providing excellent customer service, relaying any information about hotel amenities, and helping hotel guests find their rooms, thus ensuring our guests accomodation...