Deli Manager
6 days ago
Overview
We are seeking a skilled and experienced Deli Manager to oversee our deli operations. The ideal candidate will have a passion for food service, strong leadership abilities, and a commitment to delivering exceptional customer service in a quick-service fast-food setting.
Duties
- Manage daily deli operations including food production, inventory control, and staff scheduling
- Supervise and train deli staff to ensure high-quality service and product standards
- Implement and maintain food safety and sanitation procedures
- Monitor and control food costs while maximizing profitability
- Handle customer inquiries, feedback, and complaints promptly and professionally
Skills
- Proven experience in food management, preferably in a deli or quick-service restaurant environment
- Strong supervisory skills with the ability to lead and motivate a team
- Proficient in inventory control and ordering processes
- Excellent customer service skills with a focus on customer satisfaction
- Knowledge of banquet operations is a plus
- Previous experience as an Assistant Manager is desirable
Job Type: Full-time
Pay: $18.89 - $19.74 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- A guest orders the same entrée each time she comes in and has a different complaint about it every time.
As the assistant restaurant manager, what would you do?
A. Suggest she try one of the other popular entrées instead
B. Ask your manager to speak to the guest
C. Politely ask her why she keeps ordering this entrée if she doesn't like it
D. Offer her a refund every time she complains
- Which practices are critical to ensuring food safety in a restaurant kitchen? Select all that apply.
A. Regularly calibrating the thermometers used to check food temperatures
B. Implementing a first-in, first-out system for all food items in storage
C. Regularly retraining kitchen staff on cross-contamination prevention
D. Allowing cooked foods to cool at room temperature before refrigeration to minimize temperature shock
E. Issuing reusable gloves for food handlers to wear at all times
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Lake Peekskill, NY 10537 (Required)
Ability to Relocate:
- Lake Peekskill, NY 10537: Relocate before starting work (Preferred)
Work Location: In person
Company DescriptionOur company strides above and beyond other companies to achieve success.Company DescriptionOur company strides above and beyond other companies to achieve success.-
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