Operations Assistant

3 weeks ago

Irvine, United States XYZies Inc Full time
Job DescriptionJob Description

XYZies is seeking a talented and enthusiastic Operations Assistant to join our dynamic team The Operations Assistant plays a pivotal role in ensuring the smooth functioning of various operational aspects within the organization. Reporting directly to Samyar, the Operations Manager, this role involves a range of responsibilities, including but not limited to creating collateral, following standard operating procedures (SOPs) for account configurations, coordinating kiosk expansion efforts, and providing tech support to the SmarterHome.ai team. This multifaceted role requires a detail-oriented individual who can effectively collaborate with different teams and contribute to the overall operational excellence of the organization.

Responsibilities:

Creating Collateral:

  • Collaborate with the marketing team to design and create collateral materials that align with the branding and marketing strategies.
  • Develop engaging and visually appealing designs for retail materials and SmarterHome.ai promotional needs.

Account Configuration:

  • Adhere to SOPs established by Samyar to configure new accounts for various platforms, including Vonage, Google My Business (GMB), and the Bundle Portal.
  • Ensure accuracy and completeness in the setup process, following established guidelines.

Kiosk Expansion Coordination:

  • Take charge of coordinating the expansion efforts for SmarterHome.ai kiosks, including procurement, setup, and shipping logistics.
  • Work closely with suppliers and logistics partners to ensure timely delivery and installation of kiosks.

Tech Support:

  • Provide technical support to the SmarterHome.ai team, addressing operational issues, troubleshooting hardware and software problems, and ensuring smooth day-to-day operations.
  • Collaborate with the IT department as needed to resolve technical issues promptly.

Operational Roles:

  • Participate in operational initiatives and projects aimed at improving efficiency and effectiveness within the organization.
  • Assist in data collection, analysis, and reporting to support decision-making processes.

 

Note: This role description is a general guideline and may evolve to meet the changing needs of the organization. The Operations Assistant is expected to be flexible and open to taking on additional responsibilities as required by the Operations Manager to support the organization's objectives and growth.

 

Requirements:

  • High school diploma or GED certificate.
  • Bachelor’s degree (preferred)
  • 2 years of experience as an administrative assistant or in a related position
  • Proficiency with common office productivity software, including Microsoft Excel
  • Strong data entry skills and attention to detail
  • Strong attention to detail with a creative flair for design.
  • Familiarity with design tools and software for creating marketing collateral.
  • Ability to follow SOPs meticulously and ensure compliance in account configurations.
  • Excellent organizational, time-management, and project management skills.
  • Effective communication and collaboration skills to work with cross-functional teams.
  • Technical aptitude and the ability to troubleshoot and resolve basic technical issues.
  • Proactive problem-solving skills and the ability to adapt to changing priorities.

 

To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you're the perfect fit for the Operations Assistant role. We look forward to hearing from you

 

www.xyzies.com

Company DescriptionWe are a Technology Based Master Distributor.

We partner with some of the largest telecom companies in the market to offer competitive top tier services in cable, internet, phone and wireless, and security products.

Cutting edge tech and sales solutions.

A support network to help you succeed.Company DescriptionWe are a Technology Based Master Distributor.\r
\r
We partner with some of the largest telecom companies in the market to offer competitive top tier services in cable, internet, phone and wireless, and security products.\r
\r
Cutting edge tech and sales solutions.\r
\r
A support network to help you succeed.

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