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Customer Service Specialist- Full-Time

4 months ago

Tulsa, United States Oklahoma Surgical Hospital Full time
Job DescriptionJob Description

OSH, a physician-owned hospital, is looking for a full-time Eligibility Specialist to work Monday - Friday, 8a - 5p. This position comes with full-time benefits and is eligible for our rewarding discretionary quarterly bonuses Come be a part of Tulsa's only 5-star rated hospital

Job Mission: Responsible for providing customer service and support to Oklahoma Surgical Hospital’s patients and family. Responsible for responding to customer inquiries, providing information about their accounts and service, and resolving customer issues independently and timely. This position also must understand insurance benefits, ability to review an explanation of benefits and discuss with callers, and researching charity documents.

Occupational Experience: Two years experience in medical collections, hospital collections preferred.

Requirements/Qualifications: High School diploma or equivalent.

Specialty Knowledge Skills: Excellent interpersonal skills. Basic knowledge of medical office terminology. Computer skills, including Word, Excel, Outlook and data entry skills and Insurance terminology.

Did you know at OSH we are physician owned? Yes Physicians opened OSH more than 20 years ago because they recognized a need for a hospital in our community that truly focused on the needs of the patient. We at OSH are focused on ensuring our patients have the best experience possible from the moment they enter the facility and throughout every department they encounter. We are looking for patient focused team members to help us continue with our physicians’ original mission and vision of the hospital of exceeding patients’ expectations.

Did you know that at OSH we offer benefits to our team members that includes an insurance plan that covers 100% if you use an OSH or Premier Family Care provider?

Did you know that OSH offers discretionary quarterly bonuses to all full-time and part-time members?

Did you know that we are Tulsa’s only 5-star rated hospital? Our incredible staff and physicians are committed to making sure our patients are receiving the best care while at our facility

If you are looking for a new workplace to call home, come join the OSH team

Free fitness center on site for employees

OSH and its affiliates are equal opportunity employers.