IT and Cybersecurity Support Specialist

3 weeks ago

Asbury Park, United States 2Secure Corp Full time
Job DescriptionJob Description

About 2Secure Corp:

2Secure Corp is a cybersecurity services company dedicated to protecting businesses from a wide range of cyber threats. Our comprehensive services include email security, backup and recovery, secured cloud computing, remote work solutions, vulnerability assessments, endpoint protection, risk assessments, penetration testing, and regulatory advisory. We are committed to delivering top-tier security solutions tailored to small and medium-sized businesses, particularly those with 50-70 employees and limited IT resources.

Job Summary:

We are seeking a full-time IT and Cybersecurity Support Specialist to join our dynamic team. This role involves providing first-class technical support to our customers and maintaining our internal systems. The ideal candidate will have a solid foundation in both IT and cybersecurity practices, with the ability to troubleshoot and resolve issues related to computers, printers, network equipment, and various software environments including Office365 and Google Workspace. Experience with firewall installation, maintenance, and breach response is crucial. This position offers the opportunity to work with a variety of technologies, including Windows and Mac workstations, Linux and Windows servers, and NAS storage solutions.

Key Responsibilities:

  • Provide timely and effective technical support to customers, addressing issues related to computers, printers, network equipment, and software applications.
  • Install, configure, and maintain firewalls and other cybersecurity measures to protect against threats and unauthorized access.
  • Monitor security systems and respond to alerts, including handling potential breaches with urgency and competence.
  • Support and manage Office365, Google Workspace, and other cloud-based services.
  • Maintain and troubleshoot Windows and Mac workstations, Linux and Windows servers, and NAS storage systems.
  • Collaborate with the team to enhance internal systems and security protocols, ensuring the highest level of protection for both our company and our clients.
  • Stay updated on the latest IT and cybersecurity trends and threats, continuously advancing your skills and knowledge.

Requirements:

  • 1-5 years of experience in IT support and cybersecurity, preferably with a Managed Service Provider (MSP).
  • Strong understanding of networking concepts, cybersecurity practices, and troubleshooting techniques.
  • Proficient in managing and supporting Windows and Mac workstations, as well as Linux and Windows servers.
  • Experience with NAS storage solutions and various cloud services such as Office365 and Google Workspace.
  • Demonstrated ability to install, configure, and maintain firewall systems and respond to security breaches.
  • Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues.
  • Strong communication and customer service skills, capable of explaining technical concepts to non-technical users.
  • Relevant certifications (e.g., CompTIA, Cisco, Microsoft, cybersecurity) are a plus.

Why Join Us?

At 2Secure Corp, you'll be part of a team that values innovation, continuous learning, and a proactive approach to cybersecurity. We offer a supportive and collaborative environment where your contributions are valued and your professional growth is encouraged. If you're passionate about protecting businesses from cyber threats and ready to take on a challenging yet rewarding role, we'd love to hear from you.

How to Apply:

Please submit your resume and a cover letter explaining why you are a good fit for this role to [insert application email/portal here]. Include any relevant certifications and a brief overview of your experience with specific technologies and cybersecurity practices.

Company DescriptionSophisticated cyber-attacks are becoming more common by the day, with small businesses proving to be the preferred target of cyber criminals. We know that keeping up with the latest cyber threats isn’t easy and that technology alone can easily fail at safeguarding your data. Unlike many other IT companies where security is just one part of what they do, at 2Secure, securing your data assets and computer networks of our clients is our sole focus.Company DescriptionSophisticated cyber-attacks are becoming more common by the day, with small businesses proving to be the preferred target of cyber criminals. We know that keeping up with the latest cyber threats isn’t easy and that technology alone can easily fail at safeguarding your data. Unlike many other IT companies where security is just one part of what they do, at 2Secure, securing your data assets and computer networks of our clients is our sole focus.

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