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Production Administrative Scheduler
3 months ago
The Production Scheduler is the first point of contact for Groundworks customers. A warm, welcoming and positive image of the company must be given through the phone by having an energetic and positive attitude with every customer interaction.
Job Responsibilities:
*Must be positive and motivated with excellent communication skills
*Ability to adapt quickly to changes in work strategy
*Telephone Interaction with Customers
*Inbound and Outbound Calls
*Schedules work to be installed
* Confidently makes decisions and effectively communicates with all levels of management.
*Performs customer follow-ups with a variety of information
*Maintains Customer Information
*Records and updates computer-based customer information accurately and timely
*Provides necessary information to inner-company resources
*Distributes information as needed for company flow
*Performs administrative duties
*All other duties as necessary
What is required to join our team as Production Scheduler:
Typically possesses a High School Degree/GED
Previous call center/customer service experience highly desired
Customer Focus; Customer Service
Sales mentality
Phone Skills
Excellent Oral/Verbal Communication
Excellent writing skills
People Skills; Interpersonal Savvy
Problem-Solving
Data Entry Skills
What we provide for our employees:
Bi-weekly Pay plus bonus structure
Full-time nonseasonal work
Superior training will ensure you start with immediate success
Competitive and rewarding, family-oriented culture
Advanced leadership training opportunities
World-class training and support
Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.
Company DescriptionOur TribeAs the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.
Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.Company DescriptionOur Tribe\r
\r
As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.\r
\r
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.\r
\r
Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.
