Data Entry Access Specialist

1 month ago

Delavan, United States Liberty Mechanical, Inc. Full time
Job DescriptionJob Description

Purpose: Accurately and efficiently report data from field personnel to vendor database.

 Responsibilities

·         Contact vendors to arrange access for technicians to work sites

·         Accurately enter data from internal forms into vendor database

·         Track progress completion using spreadsheets and email, report daily

·         Verify data and report inaccuracies to supervisor for correction

·         Maintain records using company guidelines

·         Meet or exceed expected daily volume of data entry

·         Maintain confidentiality of all information

Technology Skills

·         E-Mail — Microsoft Outlook 

·         Electronic reporting – Pronto Forms & Vendor databases

·         Desktop and/or laptop computer operation

·         Microsoft Office

Knowledge

·         Customer Service — Knowledge of principles and processes for meeting customer expectations. Meeting quality standards for services, and evaluation of customer satisfaction. 

·         English Language — Ability to read and comprehend the English language.

·         Computer Usage – Advanced skills and troubleshooting for computer use.

Skills

·         Time Management — Management of one's own time, while working independently to meet company expectations and deadlines.

·         Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

·         Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

·         Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

·         Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

·         Self Direction – Work independently with minimal supervision.

·         Monitoring – Attention to detail and confidentiality

Required Abilities

·         Oral Comprehension/Oral Expression — Possess ability to listen to and understand information and ideas presented through spoken words and sentences; and to communicate verbally and in writing so others will understand. 

Work Activities

·         Getting Information — Observe, receive, and otherwise obtain information from all relevant sources.  

·         Handling and Moving Objects — Use hands and arms in handling, installing, positioning, and moving materials, and manipulating things. 

·         Performing General Physical Activities — Perform physical activities that require considerable use of your arms and legs and moving your whole body, such as:

o    Climbing  5%

o    Lifting 5%

o    Walking 5%

o    Stooping 5%

o    Sitting 80%

·         Communicating with Supervisors and Peers — Provide information to supervisors and co-workers, by telephone, in written form, e-mail and in person. 

Work Context

DAILY:

·         Telephone use

·         Computer use

CONTINUALLY:

·         Spend time using hands to handle, control, or feel objects, tools, or controls 

·         Spend time standing  

·         Contact with employees and management 

OCCASIONALLY:

·         Face-to-face discussions

·         Wear common protective or safety equipment such as Safety Glasses, Gloves, Hearing Protection, and/or Hard Hats

Work Styles

·         Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.  Also maintaining a clean and safe work area.

·         Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

·         Initiative — Job requires a willingness to take on responsibilities and challenges.

·         Self-Control — Job requires ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior, even in very difficult situations. 

·         Persistence — Job requires persistence in the face of obstacles. 

·         Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. 

·         Integrity — Job requires being honest and ethical. 

·         Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. 

Education

·         High school diploma or equivalent – required

 

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