Restoration Job File Coordinator

2 weeks ago


Ooltewah, United States SERVPRO Team Cuthbertson Full time
Job DescriptionJob DescriptionSalary: From $16 per hour based on experience

Our Franchise, SERVPRO® of Chattanooga | SERVPRO® of Bradley County is seeking Restoration Job File Coordinator.


Primary Roles and Responsibilities:

Job File Coordination

  • Monitor job file status
  • Monitor job file audit status
  • Maintain job file WIPs
  • Monitor and ensure client requirements are followed


Job File Documentation

  • Review and validate initial field documentation
  • Create preliminary estimate
  • Perform daily job file coordination
  • Perform job file backup


Job File Communication and Reporting

  • Maintain internal communications
  • Maintain external communications
  • Prepare job file reports


Job File Communication and Reporting

  • Complete and review job file documentation for final upload and the audit process
  • Complete job file audit process
  • Perform job close-out

 
Necessary Experience and Skill Set:

  • A minimum two years of business experience
  • Working knowledge of current business software technologies
  • Superb customer service, administrative and verbal and written communication skills
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Experience in writing estimates and the job file process
  • Must be able to pass a background check and drug screening 

 
Physical and Work Environment Requirements:

  • This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. 


Normal Working Hours, Additional Working Hours and Travel Requirements  

  • This is a full-time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs. 


What we offer:

  • Paid vacation, sick leave and holiday pay
  • Insurance (health, vision, dental, life & supplemental) after eligibility time period
  • 401K with company match after eligibility time period


About SERVPRO and OUR Franchise:

  • SERVPRO is a nationally known and respected brand owned by the Blackstone Group 
  • SERVPRO is a recession-resistant industry that has continued to experience growth even during economic downturns 
  • SERVPRO is the leading restoration company in the industry, and Team Cuthbertson’s franchises are among the top performing in the country (top 20 out of 1700+)
  • Our franchise is located at 9028 Jetrail Drive, Ooltewah, TN 37363


***Upon submission of the application you will receive a confirmation email from BambooHR (please check your spam) which contains a required survey to be completed before we can begin your application review. ***


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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