Restoration Job File Coordinator
3 weeks ago
Our Franchise, SERVPRO® of Chattanooga | SERVPRO® of Bradley County is seeking Restoration Job File Coordinator.
Primary Roles and Responsibilities:
Job File Coordination
- Monitor job file status
- Monitor job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
Job File Documentation
- Review and validate initial field documentation
- Create preliminary estimate
- Perform daily job file coordination
- Perform job file backup
Job File Communication and Reporting
- Maintain internal communications
- Maintain external communications
- Prepare job file reports
Job File Communication and Reporting
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
Necessary Experience and Skill Set:
- A minimum two years of business experience
- Working knowledge of current business software technologies
- Superb customer service, administrative and verbal and written communication skills
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Experience in writing estimates and the job file process
- Must be able to pass a background check and drug screening
Physical and Work Environment Requirements:
- This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Normal Working Hours, Additional Working Hours and Travel Requirements
- This is a full-time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.
What we offer:
- Paid vacation, sick leave and holiday pay
- Insurance (health, vision, dental, life & supplemental) after eligibility time period
- 401K with company match after eligibility time period
About SERVPRO and OUR Franchise:
- SERVPRO is a nationally known and respected brand owned by the Blackstone Group
- SERVPRO is a recession-resistant industry that has continued to experience growth even during economic downturns
- SERVPRO is the leading restoration company in the industry, and Team Cuthbertson’s franchises are among the top performing in the country (top 20 out of 1700+)
- Our franchise is located at 9028 Jetrail Drive, Ooltewah, TN 37363
***Upon submission of the application you will receive a confirmation email from BambooHR (please check your spam) which contains a required survey to be completed before we can begin your application review. ***
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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