Food & Beverage Server

3 weeks ago


New York, United States 11 Howard Full time
Job DescriptionJob Description

11 Howard is an innovative boutique hotel in New York City’s SoHo neighborhood. Our guiding principle is conscious hospitality, meaning we approach each aspect of the hotel – from design to location to amenities to how we treat our approximately 100 employees – with awareness, purpose, and thoughtful consideration. This consciousness reaches beyond the property to the community, motivating us to give back to charitable organizations doing important work. Our Mission and all that we do would not be possible without the foundation of our talented and highly-valued employees. That is where you come in

DUTIES AND RESPONSIBILITIES

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs
  • Assist guests with questions regarding menu selections
  • Develop and maintain positive working relationships with others, support team to reach common goals
  • Handle VIP special requests and amenities 
  • Record transaction in POS system at time of purchase
  • Act as a F&B server within in room dining service and cafe/lounge outlet 
  • Polish, prepare and organize cutlery, glassware, flatware and paper products
  • Maintain cleanliness of work areas throughout the day
  • Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area 
  • Ensure uniform and personal appearance is clean and professional
  • Ensure adherence to quality expectations and standards
  • Complete closing duties, including restocking items
  • Perform other reasonable job duties as requested 

REQUIREMENTS

  • 1 year F&B Experience preferred
  • Multi lingual a plus
  • Able to work a flexible shift to include holidays and weekends
  • Aloha POS, Opera PMS, Internet, Email


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