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Account Manager

2 months ago

Sussex, United States Captivate Exhibits Full time $58,000 - $63,000
Job DescriptionJob Description

Our Mission Ideal:

At Captivate Exhibits our mission statement is “Empowering people to become the Best Version of themselves by living our Core values for the Glory of God.”  We recognize that our strength is developing and sustaining long term relationships with our team members by having a great culture and helping them grow by continually surpassing expectations. We diligently strive to achieve this goal by cultivating these relationships through distinguished personal and business integrity. We are looking for people who want to live this ideal and become an integral part of our team

Position Summary:

We are looking for an enthusiastic and motivated Account Manager to join our team. In concert and working with several Business Development Managers, you will be responsible for managing the relationships with a variety of clients, understanding their needs and expectations, and providing them with the best solutions for their experiential events, branded environments, and face-to-face marketing initiatives.

Key Duties and Responsibilities:

·         Communicate with clients regularly via phone, email, and in-person meetings.

·         Understand the client's goals, budget, timeline, and preferences for their trade show exhibit.

·         Coordinate with the design and project management teams to create customized proposals.

·         Provide day-to-day support to the Business Development team, including project invoicing.

·         Monitor the progress of the projects and ensure quality standards are met.

·         Communicate interdepartmentally to key stakeholders.

·         Travel to shows periodically to support clients and Business Development Managers.

·         Attending both local and national association functions and networking events.

·         In conjunction with the Sales Manager, develop annual account plans.

·         Other duties as assigned.

 

Desired Skills/Knowledge/Experience/Education:

·         Dedicated to 100% customer satisfaction and representation of Captivate Exhibits in a positive and confident manner by extolling the virtues of the “Captivate Way.”

·         Living “Our Core Values” and Mission Statement.

·         A bachelor's degree in marketing, business, or a related field is preferred.

·         Excellent communication, presentation, and interpersonal skills.

·         A strong attention to detail and organizational skills.

·         Must be able to effectively multitask well under pressure.

·         A client-oriented mindset and a passion for creativity.

·         At least one year of experience in sales or account management with a preference for those in the trade show industry.

·         Proficient in Microsoft Office, basic computer skills and a working knowledge of an ERP or CRM type system.

·         Must present a well-groomed, professional appearance.

·         Must have full speech, vision, hearing, and mobility, with or without reasonable accommodations, and meet all the requirements of Captivate Exhibits including passing a criminal background check and drug test.

·         Must be legally able to work in the United State and possess a Valid Driver’s license.

·         This list of essential functions may be supplemented, as necessary.

This job description is not intended to be all-inclusive. The employee will perform other related business duties as assigned. Captivate Exhibits reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Captivate Exhibits is an Equal Opportunity Employer.

Company DescriptionCaptivate Exhibits is an award-winning company recognized for its excellence in creating innovative trade show exhibits and marketing environments. They recently earned the Milwaukee Business Journal's Best Places to Work award for 2024, highlighting their commitment to employee satisfaction and a positive workplace culture. With a focus on design, quality, and customer service, Captivate Exhibits helps businesses effectively showcase their brands.Company DescriptionCaptivate Exhibits is an award-winning company recognized for its excellence in creating innovative trade show exhibits and marketing environments. They recently earned the Milwaukee Business Journal's Best Places to Work award for 2024, highlighting their commitment to employee satisfaction and a positive workplace culture. With a focus on design, quality, and customer service, Captivate Exhibits helps businesses effectively showcase their brands.