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Network Operations Center Technician I

4 months ago

Lackland Air Force Base, United States OSAAVA Services Full time
Job DescriptionJob Description

OSAAVA Services is seeking a Network Operations Center Technician I professional to join our Air Force / Space team at Lackland AFB. Network Operations Center Technician II primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.

 

Responsibilities include, but are not limited to:

·       Monitoring and Sensor Operations: The contractor shall monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages.

·       Identifying, documenting and reporting outages or degradations of 16 AF operated systems

·       Communicating directly with 26 NOS, 83 NOS, 561 NOS, 691 COS, 690 COS, MCCCs, 616 Operations Center (OC), and AMAC Crew representatives on network outages and concerns and providing direct support to cyber operations across the AFIN

·       Utilizing AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS))

·       Performing routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.)

·       De-conflicting ASIs with identified system degradations/outages- Recording routine checks in Master Station Log

·       Collecting, documenting, and reporting actionable intelligence for initial event and incident response

·       Performing routine queries of incident management database to identify end-user AFIN issues

Qualifications and Experience:

  • Minimum of 2 years direct/related experience in information security.
  • Bachelor’s degree in related discipline from an accredited college or university.  2 additional years of experience may be substituted for a degree.
  • Active / valid DoD 8570.01-M IAT-II certification or Active Comptia Security +
  • Experience with DoD/USAF information security policy background with practical / hands-on experience applying RMF processes and principles. 
  • Experience developing and/or contributing to an RMF body of evidence composition, applicable artifacts, and associated control families. 
  • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Security Clearance:

  • Current Top-Secret Clearance with SCI Eligibility
  • Eligibility for access to Special Access Program Information
  • Willingness to submit to a Counterintelligence polygraph.

Physical Requirements:

  • Must be able to remain in a stationary position 50%
  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

 

 

Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.