Network Operations Center Technician II

1 week ago


Lackland Air Force Base, Texas, United States OSAAVA Services Full time
Job Summary

OSAAVA Services is seeking a highly skilled Network Operations Center Technician II to join our team at Lackland AFB. As a Network Operations Center Technician II, you will play a critical role in supporting the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.

Key Responsibilities
  • Monitor and analyze events and incidents occurring on AFIN systems, including 16 AF operated systems and reported AFIN end-user degradations and outages.
  • Identify, document, and report outages or degradations of 16 AF operated systems.
  • Communicate directly with 26 NOS, 83 NOS, 561 NOS, 691 COS, 690 COS, MCCCs, OC, and AMAC Crew representatives on network outages and concerns.
  • Provide direct support to cyber operations across the AFIN.
  • Utilize AFIN monitoring tools, including SolarWinds, Net Cool, Remedy, and MADSS.
  • Perform routine hardware/software checks for 16 AF operated equipment, including routers, switches, firewalls, web proxies, and servers.
  • De-conflict ASIs with identified system degradations/outages.
  • Record routine checks in Master Station Log.
  • Collect, document, and report actionable intelligence for initial event and incident response.
  • Perform routine queries of incident management database to identify end-user AFIN issues.
Requirements
  • Minimum of 2 years direct/related experience in information security.
  • Bachelor's degree in related discipline from an accredited college or university.
  • Active/valid DoD 8570.01-M IAT-II certification or Active Comptia Security +.
  • Experience with DoD/USAF information security policy background with practical/hands-on experience applying RMF processes and principles.
  • Experience developing and/or contributing to an RMF body of evidence composition, applicable artifacts, and associated control families.
  • The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
Security Clearance

Current Top-Secret Clearance with SCI Eligibility.

  • Eligibility for access to Special Access Program Information.
  • Willingness to submit to a Counterintelligence polygraph.
Physical Requirements
  • Must be able to remain in a stationary position 50%.
  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.


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