Hospice Office Receptionist

3 weeks ago

Alexandria, United States Goodwin House Full time
Job DescriptionJob Description

Join our mission-driven, person-centered team at Goodwin Hospice Goodwin Living is a distinguished service line of Goodwin Living, a 2024 Top Workplace in the D.C. region, according to The Washington Post We are dedicated to providing quality end-of-life care and upholding the highest professional standards. As an integral part of Goodwin Living, we bring our commitment to personalized care and service excellence to individuals and families during their most challenging times.

Why Goodwin Hospice?

Positive Workplace Environment: Join a team that values collaboration, respect, and teamwork. Goodwin Hospice offers a positive work culture that fosters professional growth and nurtures lasting connections. We celebrate diversity and appreciate the unique contributions of each team member.

Commitment to Advancement: Goodwin Hospice values the ongoing development of our team members. We provide opportunities for mentorship programs and new-grad training. Additionally, we provide continuing education to ensure you stay abreast of the latest innovations in your field and have the resources to excel in your role. We offer continuing education credits of up to $1,000 annually

Unparalleled Compassion: At Goodwin Hospice, compassion is at the core of everything we do. We understand the unique needs and emotions involved in the end-of-life journey, and we strive to provide unwavering support and empathy to patients and their families.

About the Position

Are you someone who thrives in a compassionate and supportive environment? Do you have a passion for helping others and ensuring that every interaction is handled with care? Join our dedicated hospice team as an Office Receptionist, where you'll be the warm, welcoming face and voice for our patients, families, and staff. This role is perfect for someone who is organized, empathetic, and ready to make a difference in the lives of those going through challenging times. If you're looking for a meaningful position where your skills in communication and organization can truly make an impact, we would love to hear from you

Key Duties

  • Serve as the first point of contact by greeting visitors and managing the front desk with warmth and professionalism.
  • Answer and direct phone calls, manage email correspondence, and relay messages accurately and promptly.
  • Assist in scheduling appointments, managing calendars, and coordinating meetings to support the hospice team.
  • Maintain and update patient records and office files with the utmost confidentiality and precision.
  • Provide general administrative support, including handling mail, preparing documents, and liaising with vendors.

Job Requirements

  • High school diploma or equivalent required; additional training or college education preferred.
  • Prior experience as a receptionist or in an administrative role, ideally within a healthcare or hospice setting.
  • Strong communication skills, both verbal and written, with the ability to handle sensitive situations gracefully.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office equipment.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.

A sampling of our many benefits

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

  • Paid Time Off
  • Health/Dental/Vision Insurance
  • DailyPay: Work and get paid the same day
  • Tuition Assistance for Career Development
  • Student Loan Repayment Program
  • Financial assistance with U.S. Citizenship application or DACA Renewal
  • Tutoring for ESL, Citizenship Test & GED
  • Staff Emergency Grants
  • Retirement Plan- 401(k)
  • Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

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