Compassionate Hospice Receptionist
2 weeks ago
Goodwin Living is a renowned organization committed to delivering exceptional end-of-life care. We pride ourselves on our mission-driven approach and the high standards we uphold in our services. As a key member of our hospice team, you will play a vital role in supporting patients and their families during challenging times.
Why Choose Goodwin Living?Supportive Work Environment: Our workplace is built on collaboration, respect, and teamwork. We cultivate a positive culture that encourages professional development and fosters meaningful relationships among team members.
Opportunities for Growth: We are dedicated to the continuous development of our staff. Our organization offers mentorship programs, training for new graduates, and ongoing education to keep you informed about the latest advancements in the field. We provide up to $1,000 annually in continuing education credits.
Core Values of Compassion: Compassion is central to our mission. We recognize the emotional and unique needs of individuals facing end-of-life situations and strive to offer unwavering support and understanding.
Role ResponsibilitiesAs an Office Receptionist, you will be the welcoming presence for our patients, families, and staff. Your responsibilities will include:
- Greeting visitors and managing the front desk with professionalism and warmth.
- Handling phone calls, managing email communications, and ensuring messages are relayed accurately.
- Assisting with appointment scheduling, calendar management, and meeting coordination for the hospice team.
- Maintaining patient records and office files with confidentiality and accuracy.
- Providing general administrative support, including document preparation and vendor communication.
- A high school diploma or equivalent is required; additional training or higher education is preferred.
- Previous experience in a receptionist or administrative role, particularly in a healthcare or hospice environment, is advantageous.
- Excellent verbal and written communication skills, with the ability to handle sensitive situations with grace.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Strong organizational skills and the ability to multitask effectively in a dynamic environment.
We offer a comprehensive benefits package for our full-time team members, including:
- Paid Time Off
- Health, Dental, and Vision Insurance
- DailyPay: Access your earnings on the same day you work
- Tuition Assistance for Career Development
- Student Loan Repayment Support
- Financial assistance for U.S. Citizenship applications or DACA Renewals
- Tutoring services for ESL, Citizenship Test, and GED preparation
- Emergency Grants for Staff
- Retirement Plan - 401(k)
- Complimentary Meals and access to Fitness Center and Pool
As a nonprofit organization based in Alexandria, Virginia, Goodwin Living is dedicated to enhancing the lives of older adults and their caregivers. Our commitment to our team members is reflected in our inclusive work culture, which values diversity and promotes continuous learning. We have consistently been recognized as a Top Workplace, affirming our dedication to creating a fulfilling work environment.
Goodwin Living is an Equal Opportunity Employer, and we take pride in fostering a diverse and inclusive workplace.
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