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Operations Analyst

2 months ago

Vancouver, United States ACS Professional Staffing Full time
Job DescriptionJob Description

 

Overview:   
ACS Professional Staffing is looking for an employee to work on-site with our client. This Operations Analyst position will use modeling techniques and optimizing methods to assist management with decision-making, policy formulation, and process development. This role involves data collection and analysis, workflow tracking, and creating decision support documents. This analyst may also develop optimal methodologies for time, cost, or logistics in program evaluation and implementation. This full-time position is located in Vancouver, WA.    
Pay Rate: $28.94 - $41.53

Benefits: 

  • Paid holidays: 11 
  • PTO: Starting at 10 days 
  • Sick Leave: Up to 56 hours per year (prorated based on start date) 
  • EAP: Employee Assistance Program 
  • Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) 
  • Other benefits include the following: Calm App, Access Perks 

Responsibilities:   

  • Interview subject-matter experts (SMEs) to gather information on automated systems, their behaviors and work processes that support the reliable operation of the NNP operational systems.
  • Analyze, model, and document processes and procedures.
  • Draft technical documents containing business rules and requirements.
  • Analyze, research and facilitate efficiency improvement solutions for implementation of DOE personnel security and information security program requirements.
  • Analyze the adequacy of existing systems to track inquiries, requests, and tasks utilizing effective information technology tools.
  • Coordinate responses on behalf of NNP manager in response to requests, surveys, and other compliance activities as requested. 
  • Draft / document processes and procedures for performance testing and evaluating agency adherence to established policies and procedures.
  • Draft / document processes, procedures, and training related to Identity, Credential and Access management (ICAM).
  • Facilitate team efforts to develop project management goals to track program progress, and validate data, objectives, and milestones in support of agency wide PERSEC/Badging initiatives.
  • Perform and deliver effective program coordination and project plan facilitation by providing strong organizational and communication techniques, to include actual completion of operational tasks (e.g. process NERC CIP or HSPD 12 actions) related to the program.
  • Support a sustainable infrastructure by verifying adequate documentation of activities, including cross-training of personnel and information/knowledge sharing as necessary.
  • Coordinate with PERSEC/INFOSEC Program Leads on recommended improvements, changes, and course corrections.
  • Clarify ambiguous language or instructions and write technical documents that result in accurate systems controls that function as planned.
  • Verify that documentation requirements are comprehensive and completed within required timeframes.
  • Compile reporting metrics for each area of the Personnel Security Office.
  • Plan, execute, and document security tests, audits, and evaluations to support program maturity.  
  • Perform analysis of in-place technical and non-technical access management, credentialing and personnel risk assessment security controls.
  • Develop management reporting tools that document and communicate the progress of standards-related activities to verify timely completion.
  • Propose priorities and prepare final documentation on assigned process for management approval.
  • Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
  • Provide guidance and input to technical reviews of proposed projects.
  • Provide occasional administrative back up support as needed for other staff in the NN organization, including:
  • Utilizing HRMIS Time and Attendance, Concur, PB Views and NN Dashboard and Balanced Scorecard tracking, to assist with validating time and attendance, make travel and/or meeting room arrangements, draft agenda, assist with meeting technology (e.g., Skype, WebEx, etc.) and to produce performance reporting.
  • Attending relevant meetings as requested to assist with note taking, technology assistance, etc. 
  • Preparing meeting reports for manager and any other identified staff, and complete follow-through on actions required.

Requirements:   

  • A bachelor’s degree in computer science, Systems Management, Organizational Development, Data Management, or closely related discipline is preferred. 
  • 2 years of experience is required with an applicable bachelor’s degree.
  • 4 years of experience is required with an applicable associate degree.
  • 6 years of experience is required without a degree or applicable degree.
  • Experience should include business and/or operations analysis.
  • 3 years of experience documenting testing and evaluation activities, producing documentation records sufficient for a third-party reviewer to arrive at a consistent conclusion.
  • 3 years of experience effectively performing personnel security control testing and/or programmatic self-assessments.
  • 3 years of experience evaluating the adequacy and existence of security controls related to the Investigation processing, identification, credentials, access management and NERC CIP compliance.
  • Advanced knowledge of SharePoint, Visio, Excel, PowerPoint and Access.
  • A high degree of efficiency in technical dynamics of software output (e.g. use of advanced printing such as to plotters, capabilities of cross-software embedding for purposes of presentations, technical webinars, etc.).
  • Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.   

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.   

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.   

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com