Project Coordinator

2 weeks ago

Greenville, United States Connexion Systems & Engineering, Inc. Full time
Job DescriptionJob Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Graphic Design Coordinator (Administrative/Coordinator role, doesn't require graphic design experience)

  • Graphic Design background is required or preferred .
  • Someone with an administrative background that helped with project milestones/deadlines, sales support background or something along those lines would translate well.
  • Will be responsible for coordinating with internal and external customers on the whole order process from order placement through order completion.
  • Needs high attention to detail & someone highly organized – they have 50-60 projects running at a time in an FDA regulated environment.
  • Needs strong communication skills – will be communicating with customers of various cultures, and varying knowledge of their products. Very email heavy role.
  • Required Software: Adobe Creative Suite, MS Office, basic Excel. Can train in: Quark, Bartender, SAP.
  • Very little to ZERO design work in this role – maybe some overflow, but mostly administrative work.
  • Not looking for a recent grad – someone with some work experience, dealing with customers.
  • Looking for folks with project coordinator, and sales support experience – very email heavy role. Commercial printing environment experience could be helpful.

JOB PURPOSE
This position is 3 fold: Customer Service (communicating and receiving orders), Order Entry (into tracking system and SAP) and Project Management (manage through order entry, and then support as needed through job completion).

DUTIES AND RESPONSIBILITIES / ESSENTIAL FUNCTIONS
Customer Service:

  • Provide excellent customer service to both internal departments and external customers - globally.
  • Communicate project lead time, job status, job changes, cost/price changes, and any discrepancies.
  • Enter card specs into current version of cost workbook to determine cost at requested quantities.
  • Manage bid process/contracts.

Order Entry:

  • Review incoming orders for completeness and accuracy against estimate and job plan and initiates job order entry.
  • Work with Sales/Customer Care to ensure accurate order entry into ERP system.
  • Complete Production Specification Sheets.
  • Assemble Production Job Jacket (Shop Order/DHR) with material necessary for production.

Project Management:

  • Enter and track all pertinent information for data collection and project status.
  • Create monthly KPI reports.
  • Manage department Outlook inbox: timely responses, organization and data collection.
  • Work closely with other Design Team members to communicate customer needs, and/or any issues to keep the department in alignment on active projects

Other Duties:

  • Attend/Present at project related meetings as needed, take notes and distribute to Design Team.
  • Maintain filing system and archives, both digital and paper.
  • Cross train with Designers and other departments as needed.
  • Participate in Quality and process improvement initiatives as appropriate.
  • Potential for travel to attend sales conferences.

This list of duties and responsibilities is not exhaustive and may be substituted as necessary with other tasks as defined by management.

MINIMUM REQUIREMENTS
Education

  • Associate or Bachelor degree in Graphic Communications or similar program.
  • Additional related experience may be considered in lieu of educational requirement.
  • Graphic Design degree preferred.

Experience

  • Experience with customer service, order entry and project management

Required Skills:

  • Excellent people skills, phone presence & professional attitude.
  • Ability to work/communicate with people of various cultures.
  • Excellent written and verbal communication skills.
  • Excellent proofreading skills.
  • Good attention to detail; accurate with numbers/information and documentation.
  • Proficient in the use of Microsoft Office Suite (specifically Excel), Outlook & Teams.
  • Timeline management, ability to multi-task, organize and prioritize work to meet deadlines.
  • Ability to work independently or in a team environment.
  • Strong math reasoning, reading, spelling and ruler skills

Preferred Skills:

  • Software: Quark Xpress, Adobe Creative Suite, Bartender or other barcode software
  • Knowledge of Lithographic and Offset Printing (bonus: is experienced in pre-press and/or production artist work)
  • Knowledge of SAP, Smartsheet, Project Management/Database software
  • Experience working in a highly regulated environment (ie. Pharmaceutical, Medical Device, etc)
  • Familiarity with cGMP and GDP
  • Experience writing/updating SOP’s and or Work Instructions
  • Knowledge of Graphic fundamentals, design theory, print production and graphics programs

WORK ENVIRONMENT

  • Temperature controlled office and manufacturing environment with large printing and related equipment.

PHYSICAL REQUIREMENTS

  • Sitting, standing, walking, stooping, bending, climbing stairs and ability to lift 40 pounds.
Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

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