Remote Call Center Representative

2 weeks ago


Milwaukee, United States Paramount Staffing LLC Full time
Job DescriptionJob Description

Do you have exceptional communication skills and a dedication to providing exceptional customer service? If so, we want to speak with you

Paramount is currently seeking dynamic Customer Care Representatives to provide top-notch service to residential clients. This role involves handling customer inquiries, managing tickets, and collaborating with various departments for effective issue resolution.

Pay Rate: $17/hr.

Location: REMOTE

Responsibilities:

  • Provide strong understanding and enthusiasm around technology, especially around products and services.
  • Maintain detailed sales product knowledge, including competitive information.
  • Provide superior customer service with all customer interactions. Evaluate customers’ potential product needs and make appropriate recommendations.
  • Utilize retention techniques to proactively retain existing customers from canceling service.
  • Meet or exceed sales quotas in an accountability-based culture.
  • Work in a fast pace, high-volume environment.
  • Other duties and responsibilities as assigned.

Ideal Candidate:
  • High School Diploma or equivalent
  • 1-3 years related experience
  • Sales and customer service experience required
  • Excellent verbal and written communication skills
  • Demonstrated ability to showcase your Customer Service, Initiative and Problem-Solving competencies


#CORP #ZR


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