Remote Call Center Representative
2 weeks ago
Do you have exceptional communication skills and a dedication to providing exceptional customer service? If so, we want to speak with you
Paramount is currently seeking dynamic Customer Care Representatives to provide top-notch service to residential clients. This role involves handling customer inquiries, managing tickets, and collaborating with various departments for effective issue resolution.
Pay Rate: $17/hr.
Location: REMOTE
Responsibilities:
- Provide strong understanding and enthusiasm around technology, especially around products and services.
- Maintain detailed sales product knowledge, including competitive information.
- Provide superior customer service with all customer interactions. Evaluate customers’ potential product needs and make appropriate recommendations.
- Utilize retention techniques to proactively retain existing customers from canceling service.
- Meet or exceed sales quotas in an accountability-based culture.
- Work in a fast pace, high-volume environment.
- Other duties and responsibilities as assigned.
Ideal Candidate:
- High School Diploma or equivalent
- 1-3 years related experience
- Sales and customer service experience required
- Excellent verbal and written communication skills
- Demonstrated ability to showcase your Customer Service, Initiative and Problem-Solving competencies
#CORP #ZR
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