Application Support Representative
2 months ago
**About Enova**:
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossusplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
**About the role**:
**Responsibilities**:
- Educate customers by explaining the distinctive features and advantages of Enova's products and services
- Uphold exceptional customer service standards through articulate and effective verbal and written communication
- Keep customer accounts meticulously updated with accurate information
**Requirements**:
- Experience in a call center setting is preferred
- Proficient in phone communication and verbal skills, with a keen ability to actively listen
- Familiarity with CRM systems and their practices
- Customer-centric approach with adaptability to various personality types
- Strong multitasking abilities, adept at setting priorities and managing time effectively
**Benefits**:
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option
- PTO & paid holidays off
- Paid parental leave
- Employee recognition and rewards program
- Plus so much more
**Shifts available**:
- _TBA_
Pay: $17.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
**Experience**:
- Sales: 1 year (required)
**Location**:
- Milwaukee, WI (required)
Work Location: Remote
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