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Customer Service Representative

2 months ago

Durham, United States Jamba Juice Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Customer Service Representative

Job Qualifications
Experience: A few months to one year of related experience

Skills
Time management
Forward thinking and proactive
Interpersonal Skills
Customer service
Excellent verbal and written communication
Active listening
Social perceptiveness
Coordination

Overall Job Objective
Display a passion for people, compassion, and willingness to assist fellow Jamba
staff and customers by actively listening and connecting with their needs to
produce quality foods and products.
General Duties
Greets customers.
Prepares and serves smoothie beverages.
Leveraged strong organizational skills to efficiently manage tasks and maintain a
well-organized work environment.
Cleans and sanitizes work areas, utensils, equipment and service and seating
areas.
Checks temperatures of freezers, refrigerators, and heating equipment to ensure
proper functionality.
Describes menu items to customers or suggests products that might appeal to
them.
Utilize time and resources effectively to create customer orders with quality, and
consistent execution to achieve performance targets centered around positive
customer experience.
Provides customers with product details, such as ingrediants included in our
smoothie products.
Receives and processes customer payments.
Serves prepared foods, such as breakfast sandwiches, pretzels, etc.
Stocks customer service stations with paper products or beverage preparation
items.
Prepares and serves specialty beverages, and baked goods to patrons.
*The company reserves the right to add or change duties at any time