Customer Service Representative

2 months ago


Durham, United States Jamba Juice Full time
Job DescriptionJob DescriptionCustomer Service Representative
Job QualificationsExperience: A few months to one year of related experience
SkillsTime managementForward thinking and proactiveInterpersonal SkillsCustomer serviceExcellent verbal and written communicationActive listeningSocial perceptivenessCoordination
Overall Job ObjectiveDisplay a passion for people, compassion, and willingness to assist fellow Jambastaff and customers by actively listening and connecting with their needs toproduce quality foods and products.General DutiesGreets customers.Prepares and serves smoothie beverages.Leveraged strong organizational skills to efficiently manage tasks and maintain awell-organized work environment.Cleans and sanitizes work areas, utensils, equipment and service and seatingareas.Checks temperatures of freezers, refrigerators, and heating equipment to ensureproper functionality.Describes menu items to customers or suggests products that might appeal tothem.Utilize time and resources effectively to create customer orders with quality, andconsistent execution to achieve performance targets centered around positivecustomer experience.Provides customers with product details, such as ingrediants included in oursmoothie products.Receives and processes customer payments.Serves prepared foods, such as breakfast sandwiches, pretzels, etc.Stocks customer service stations with paper products or beverage preparationitems.Prepares and serves specialty beverages, and baked goods to patrons.*The company reserves the right to add or change duties at any time

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