Retail Sales and Customer Service

4 weeks ago


Grand Rapids, United States Gold & Silver Exchange Full time
Job DescriptionJob Description

We are looking for a part-time or full-time retail associate to join our team We buy and sell gold and silver to customers.

Hours

  • Weekday evenings from 5 pm - 8 pm
  • Saturday 8 hours

Retail Sales Associate Duties and Responsibilities

  • Welcome and greet customers as they enter the store
  • Offer help and provide direct assistance to customers
  • Provide in-depth product knowledge, including features, benefits, and overall value
  • Answer customer questions and concerns
  • Attend to the unique and individual shopping needs of each customer
  • Cross-sell and encourage beneficial product add-ons Process purchases, returns, and exchanges
  • Report anything unusual or any major incidents to management
  • Maintain a clean and tidy work and retail space
  • Be enthusiastic and informative about all products
  • Help create a positive environment for customers to shop and buy
  • Take direction from and report to the assigned supervisor
  • Work as a team to achieve sales goals

Retail Sales Associate Requirements and Qualifications

  • High school diploma or GED equivalent preferred
  • Previous retail, sales, and/or hospitality experience a plus
  • Computer literate;
  • Extremely personable, positive, and approachable
  • Fantastic customer service skills
  • Able to work various shifts, including weekends


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