Retail Key Holder

4 months ago

Grand Rapids, United States Shinola- Retail Full time
Who we are:

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.
  • Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
  • We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
  • In addition to luxury timepieces, our team of artisans handcraft premium leather goods, jewelry, and more - celebrating thoughtful design and the beauty of industry through every product we make
  • Our retail locations allow us to showcase our commitment to quality, manufacturing and design by connecting our guests to products in store
What you'll do:
  • Guest Experience
    • Exceed revenue targets and build relationships by providing consistent guest experience to each guest exhibiting hospitality in every interaction while executing the following Brand Experience standards: A Warm Welcome, Creating a Connection, Product Love and Community Building. Execute in-person and virtual shopping appointments.
    • Participate in monthly product knowledge, operational and guest service training.
    • Facilitate guests repairs.
  • Experience Leader
    • Leads experience standards in our stores and ensures consistency with each guest experience with the brand through coaching and developing based on development levels.
    • Leverages KPIs to motivate team and drive performance.
  • Customer Relationship Management
    • Utilize Sales Force to maintain customer relationships through in depth information capture and maintain detailed client profiles, building long term relationships.
    • Execute brand outreach strategies as communicated via bolt to drive connection and revenue.
    • Utilize Sales Force to maintain customer relationships through in depth information capture and maintain detailed client profiles.
    • Maintain a proactive selling culture that focuses on building long term relationships in relation to the company's brand values.
  • Human Resources
    • Utilize the company's outlined development tools to understand and recognize development levels of store team members to create an environment of consistent improvement and growth.
  • Operations
    • Control expenses
    • Complete tasks in a timely manner
    • Adhere to company Loss Prevention standards to maintain the integrity of the sales floor and product.
    • Adhere to company shipping and handling guidelines to successfully conduct product transfers, liquidations and RTV's.
    • Monitor and manage store supply levels and budget to ensure the store is running optimally and stocked properly.
    • Manage visual merchandising standards and practices ensuring that the store and product displays are in line with company guidelines.
Qualifications
  • High School Diploma
  • 1+ years of specialty retail leadership
  • Strong organizational skills
  • Strong written & verbal communication skills
  • Excellent at relationship building/networking experience
  • Critical thinker
Sampling of Total Rewards Program:
  • Compensation type: hourly
  • Compensation:
    Compensation can be negotiated based on previous experience & qualifications.
    • Starting at $16.75 per hour
  • Bonus eligibility:
    • Potential monthly bonus based on store financial performance.
    • Employee hiring referral bonus
  • Paid Time-off: (for employees working more than 30 hours)
    • 10 Corporate Holidays
    • 15 Vacation days (accrued)
    • 2 Volunteer days
  • Benefits:
    • Medical, dental & vision -click here to view our full package (for employees working more than 20 hours)
    • 401k with company match
    • Employee assistance program
    • Pet Insurance
    • Merchandise discounts
    • Complimentary employee watch

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.

This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.

Note: Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and not applicant will be penalized as a result of such a request.

  • Retail Key Holder PT

    5 days ago

    Grand Rapids, United States SalonCentric Full time

    Grand Rapids, MI Posted: 09/18/2024DescriptionSalonCentric Key Holder - Part TimeDo you have a passion for people and delivering exceptional customer service?Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry?Do you love hair and beauty products?If you answered YES, apply today for our Retail...

  • Retail Sales Associate Key Holder

    2 weeks ago

    Grand Prairie, Texas, United States The Talbots Inc. Full time

    Job SummaryThe Talbots Inc. is seeking a highly motivated and customer-focused Retail Sales Associate Key Holder to join our team. As a key holder, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences.Key ResponsibilitiesEngage with customers to understand their needs and wants, and provide...

  • Sales Associate Key Holder

    21 hours ago

    Grand Prairie, Texas, United States The Talbots Inc. Full time

    Job Title: Sales Associate Key HolderJob Summary:We are seeking a highly motivated and customer-focused Sales Associate Key Holder to join our team at Talbots. As a Sales Associate Key Holder, you will be responsible for creating exceptional customer experiences, driving sales growth, and leading a team of sales associates.Key Responsibilities:Engage with...

  • Key Holder Position

    1 day ago

    Grand Forks, North Dakota, United States Boot Barn Full time

    Boot Barn Store Supervisor Job DescriptionAs a Key Holder at Boot Barn, you will be responsible for providing an exceptional customer experience to all customers. You will embody the Boot Barn mission, vision, and values by developing and utilizing selling and service skills, product knowledge, merchandising, and visual presentation skills, as well as...

  • Part Time Key Holder

    2 days ago

    Cedar Rapids, Iowa, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer...

  • Key Team Leader

    2 months ago

    Grand Rapids, United States Dunhams Sports Full time

    Job DescriptionJob DescriptionOverview **Shops at Centerpointe Grand Rapids location**LOVE TO TALK SPORTS?Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham’s Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska.We'd like to talk with you about...

  • Key Team Leader

    3 months ago

    Grand Rapids, United States Dunhams Sports Full time

    Job DescriptionJob DescriptionOverview **Shops at Centerpointe Grand Rapids location**LOVE TO TALK SPORTS?Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham’s Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska.We'd like to talk with you about...

  • Third Key, Grand Rapids

    3 weeks ago

    GRAND RAPIDS, United States FOSIL Full time

    Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace...

  • Retail Sales Leader

    4 months ago

    Cedar Rapids, United States Hallmark Full time

    **Retail Sales Leader (part-time key holder) - 590** **Location:** Cedar Rapids, IA, US, 52402 reqid: 112611 ***HALLMARK Because Connecting With Each Other Has Never Been More Important.*** ***This part-time opportunity is located at our Hallmark Corporate owned Gold Crown store in Northland Square Shopping Center in Cedar Rapids, IA.*** Youll add value...

  • Retail Sales Leader

    4 months ago

    Grand Forks, United States Hallmark Full time

    **Retail Sales Leader (part-time key holder) - 611** **Location:** Grand Forks, ND, US, 58201 reqid: 113387 ***HALLMARK Because Connecting With Each Other Has Never Been More Important.*** ***This part-time opportunity is located at our Hallmark Corporate owned Gold Crown store in Grand Forks Marketplace in Grand Forks, ND.*** Youll add value to one of...

  • Retail Training Specialist

    3 weeks ago

    Grand Rapids, Michigan, United States Winston Retail Full time

    Job Title: Retail Training SpecialistReports to: Director of Visual MerchandisingStatus: Contractor, Non-Exempt, Part-TimeHourly Rate: $19-21/hourAbout Winston Retail:Winston Retail Solutions is a premier agency within the retail sector, offering comprehensive merchandising and demonstration support. Our services extend to creative design, marketing, client...

  • Retail Product Specialist

    6 days ago

    Grand Rapids, Michigan, United States Apollo Retail Specialists Full time

    About the Role:Apollo Retail Specialists is seeking a skilled Retail Product Specialist to join our team. As a key member of our merchandising team, you will be responsible for ensuring that our products are visually appealing and effectively merchandised in-store.Key Responsibilities:Develop and implement effective visual merchandising strategies to drive...

  • Retail Sales Associate

    1 week ago

    Grand Rapids, Michigan, United States SAS Retail Services Full time

    Key Responsibilities:We are seeking a detail-oriented individual to join our team as a Retail Representative. As a member of our team, you will be responsible for ensuring the latest products match the new plan at retail stores and their product suppliers.Key Skills and Qualifications:Competitive hourly wage of $13.00No nights or weekends with a flexible...

  • Key Holder Position

    5 days ago

    Grand Forks, North Dakota, United States Boot Barn Full time

    Boot Barn Job Description**Key Responsibilities:*** Provide exceptional customer service to all Boot Barn customers* Develop and maintain product knowledge, merchandising, and visual presentation skills* Partner with management to achieve sales goals and assist with staff development**What We Offer:*** Competitive compensation and benefits package*...

  • Retail Sales Associate

    1 week ago

    Grand Rapids, Michigan, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are a leading provider of retail services, dedicated to helping our clients achieve optimal sales and product movement. Our team of experts works closely with retailers and product suppliers to ensure that stores have the best opportunities for success.Job SummaryWe are seeking a detail-oriented and motivated individual to join...

  • Retail Sales Associate

    4 months ago

    Grand Rapids, United States Shinola- Retail Full time

    Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a...

  • Key Team Lead

    2 months ago

    Grand Rapids, United States Dunham's Sports Full time

    LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 240 stores in 23 Midwest states from Maryland to Nebraska. We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic individuals with knowledge of...

  • Thrift Store Worker

    2 months ago

    Grand Rapids, United States The Salvation Army Central Territory Full time

    Job DescriptionQualificationsHigh School Diploma or GED equivalent required. At least one year of experience working in a Thrift Store environment. Excellent interpersonal and oral communication skills. Possess a positive attitude, works well with others, be trustworthy, especially in confidential matters. Ability to accept supervision and work with a team...

  • Retail Merchandising Team Lead

    6 days ago

    Wisconsin Rapids, Wisconsin, United States SAS Retail Services Full time

    SAS Retail Services is seeking a detail-oriented individual to join our team as a Retail Merchandising Team Lead. As a key member of our team, you will be responsible for ensuring the smooth movement of products at retail stores. Your attention to detail and organizational skills will be essential in tracking inventory and maintaining optimal sales...

  • Retail Merchandising Specialist

    1 week ago

    Cedar Rapids, Iowa, United States Winston Retail Full time

    Job Title: Retail Merchandising SpecialistJob Summary:A Junior Merchandising Specialist works with one or more of Winston Retail's clients to support their in-store presence by expediting stock to the sales floor. The key focus will be product placement, replenishment, and recovery by following a visual directive and guideline. You will be required to...