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Quality Manager

2 months ago

Derry Village, United States TRI-K Industries Full time
Job DescriptionJob DescriptionDescription:

About TRI-K


Celebrating our 50th anniversary this year, TRI-K Industries, Inc. has been a leading provider of sustainable specialty ingredients since 1974. Our mission is to inspire consumer brands and enable their success by delivering differentiating technologies, prioritizing product efficacy and sustainability. Motivated by our core values of Empathy, Curiosity, and Excellence, our customers and partners get the attention, agility, and innovation they need to be successful in the marketplace. We specialize in proteins, including amino acids and natural peptides, modern preservatives, and multi-active, multi-functional ingredient solutions. Our in-house development team continually pioneers new materials, differentiating our customers’ brands. We strive to amplify consumers’ voices within our organization, ensuring we bring relevant offerings and innovations to the market.


Purpose of the job: Manages all aspects of Quality across Tri-K including Quality Control department and personnel. Supports definition of all standards required to run the business operation including ISO9001, EFfCi GMP and special standards. Lead implementation Quality programs/systems and ensure maintenance of related certificates. Owns audit program, document control and change management. Ensures operations are carried out according to quality standards for in-house and outsourced manufacturing. Drives improvements to Quality Systems and contributes to process optimization. Participates in risk management.


Requirements:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Management Representative for ISO 9001, EFfCI GMP, and any future implemented standards for both Derry and Denville site. Is the champion of ISO and GMP and ensures compliance across the organization.
  • Manages Internal Audit System including the scheduling of audits to ensure all areas are covered. Is the lead auditor and trains additional internal auditors as needed.
  • Manages all Document Control processes and communicates requirements to all members
  • Manages Quality Control team. Oversees quality control processes and test methods and is the head of the Protein’s Division Quality Unit.
  • Organizes and leads Management Review sessions
  • Responsible for CAPA processing and documentation from initial complaint receipt through investigation, resolution, and communication
  • Collaborates with other departments on the investigation of internal non-conformities and oversees effectiveness of corrective actions for quality issues.
  • Oversees management of change system and is conscience keeper for when change management is required
  • Participates and leads risk assessment sessions including enterprise risk management as needed.
  • Collaborates with regulatory and technical service teams on supplier approval
  • Investigates, suggests, and implements improvements to ensure quality in our processes.
  • Lead trainer for GMP refresher, CAPA’s and other topics
  • Assists in special projects and presentations, as needed


Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Communicates changes and progress. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Interpersonal - Maintains confidentiality; Oral Communication - Speaks clearly and persuasively in positive or negative situations; Written Communication - Writes clearly and informatively. Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition. Leadership - demonstrate ability to lead and develop people. Identifies external threats and opportunities. Judgment - Exhibits sound and accurate judgment. Motivation - Demonstrates persistence and overcomes obstacles. Professionalism - Reacts well under pressure/deescalates; Follows through on commitments.


Education/Experience:

Bachelor’s Degree in Chemistry, Microbiology, Chemical or Biomedical Engineering, Life Sciences, or related discipline.

A minimum 5 years experience in quality manager, quality engineering, or quality assurance role preferably at a cosmetic or food manufacturer. Experience leading a team is desirable.


Computer Skills:

Proficient computer skills, including MS Office applications (Sharepoint/Word/Excel/Power Point) are required. Familiarity with Salesforce is a plus.


Certificates and Licenses:

ASQ CMQ/OE (Certified Manager of Quality/Organizational Excellence) or CQE (Certified Quality Engineer) is a plus

Certified ISO 9001:2015 Lead Auditor training is a plus



Candidates must be able to legally work in the United States. Sponsorship is not available for this role.


We offer a competitive compensation package including:


• Medical

• Dental

• 401 (K)

• Vision

• Paid Time Off

• Life Insurance

• In addition to other programs and plans



TRI-K Industries is an equal opportunity employer and we celebrate and value diversity in our workforce. Hiring decisions are based on qualifications, merit, and business needs.