Call Center Customer Service and Data Entry Rep

7 days ago


San Diego, United States RemX The Workforce Experts Full time
Job DescriptionJob Description

Our client located in Kearney Mesa area is looking for a Customer Service Rep/Data Entry Rep. This is a great opportunity with a stable company that provides excellent pay and benefits, this position is 100% ONSITE, M-F 730am-4:00pm. This is a full time, temp to hire opportunity. Offering $18-20/hr.

*HIGH CALL VOLUME/CALL CENTER ENVIORMENT*

Job Responsibilities

  • Maintain database by entering new and updated customer and account information
  • Prepare source data for computer entry by compiling and sorting information
  • Establish entry priorities
  • Process customer and account source documents by reviewing data for deficiencies
  • Responsible for handling alpha and/or numeric input
  • Processes tickets, tolls, violations, registrations, recall notices, plate release letters, extension letters, and excise taxes as necessary.
  • Contacts customers via telephone or correspondence as frequently as necessary to meet company standards.
  • Contacts customers to obtain missing information or data to ensure an accurate customer database.
  • Performs other related duties as assigned.

Job Requirements

  • Impeccable attention to detail
  • Customer Service Experience within past 2yrs in work history
  • In-depth knowledge of database systems
  • Working knowledge of spreadsheets and other word processing tools
  • Tactile dexterity
  • Strong ability to work quickly and accurately
  • General administration skills
  • Excellent verbal and written communication skills
  • Great interpersonal and customer service skills

Requires accuracy and general computer literacy



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