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Strategic Product Manager

1 month ago

Frisco, United States Lexipol LLC Full time
Job DescriptionJob DescriptionStrategic Product Manager
At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work
The Solutions Management team leads the organization in product strategy and is responsible for overseeing the development and success of the company’s products. We function as the fulcrum balancing customer needs with Lexipol’s growth objectives.

We are actively hiring a Strategic Product Manager to lead the strategy, development, and lifecycle management of our Online training platform during an exciting phase of growth. The ideal candidate will have a proven SaaS Product Management track record of owning the business strategy, delivering market-leading products, possess strong analytical skills, and excel at driving cross-functional teams towards a common goal. As a Senior Product Manager, you will collaborate closely with engineering, design, marketing, and sales, and customer success teams to drive product innovation, market expansion, revenue growth, customer satisfaction, and overall business success. This is a wonderful opportunity for a current or former strategy consultant, looking to transition into product strategy. This position is remote. 

Work will be completed in these areas of focus:

Product Strategy & Innovation (30%)
  • Develop and communicate a clear and compelling product strategy that aligns with company goals, market trends, and customer needs.
  • Conduct customer and competitive research as part of gathering Voice of the customer information
  • Host internal strategy and market intelligence sessions
  • Make pricing recommendations to meet revenue and profitability goals
  • Innovation: Continuously innovate and iterate on products, identifying opportunities for enhancements and features that drive competitive advantage.

Content Strategy Development (20%)
  • Develop and oversee the strategy for new content features within our Online Training solution
  • Metrics and Analysis: Define key performance indicators (KPIs) and use data-driven insights to measure the success of products and identify areas for optimization.
  • Innovation: Continuously innovate and iterate on products, identifying opportunities for enhancements and features that drive competitive advantage.

Product Road Map (20%)
  • Roadmap Planning: Create and manage the product roadmap, defining prioritization of features, enhancements, and new products based on business value and customer impact.
  • Market Analysis: Conduct thorough market research, competitive analysis, and customer insights to identify new opportunities, trends, and areas for differentiation.
  • Identify new areas of organic and inorganic growth
  • Build business case for new ideas, determining addressable market and value at stake across verticals

Execution (20%)
  • Work with sales, product & corporate marketing, and customer success leaders to implement the go to market plans and create action plans to meet top line revenue targets
  • Monitor and report on KPIs to improve product performance 
  • Work cross-functionally to execute product development initiatives in a timely manner

Cross Functional Leadership (10%)
  • Lead and collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and successful execution of the product strategy.
  • Guide the sales team and the customer success team in their efforts in sales, renewals, and upgrades and collaborate with product marketing to improve the customer journey
  • Collaborate with the solutions management leadership team to champion our products
  • Assist the solutions management leadership team with reporting and presentations
  • Stakeholder Communication: Effectively communicate product updates, progress, and roadmaps to internal stakeholders, external partners, and customers.

Requirements:  To be considered for this role, the ideal candidate will have this experience:
  • Analytical mindset with proficiency in using data-driven insights to inform product decisions
  • Demonstrated experience preparing strategy presentations for various executive audiences (e.g., C-suite executives, sales leaders, board of directors, etc.)
  • Exceptional problem-solving skills and ability to make informed decisions in a fast-paced environment
  • Excellent written and verbal communication and presentation skills
  • Strong quantitative analysis skills (intermediate proficiency in Excel / Tableau / Power BI preferred)
  • Excellent cross-functional collaboration skills (e.g., ability to work with Salesforce team to pull reports, analyze data, and determine business trends)
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence without direct authority
  • Knowledge of public safety and emerging trends is highly desirable
  • Strong skills with project management tools and software
  • Demonstrated success defining and launching products is a plus
  • Excellent teamwork skills
  • Strong leadership and team management abilities

Preferred Experience:
  • 1-3 years’ experience as a SaaS Product Manager is a plus
  • Management consulting / strategy consulting experience and/or MBA preferred

Target Outcomes/ Target Results
  • Ensure revenue and customer satisfaction goals are met.
  • Meet YOY growth targets.
  • Maintain or improve NPS scores and KPIs.
  • Manage priorities to maximize product and customer outcomes.
  • Become a highly functioning teammate that encourages success throughout the organization and mentors and accepts feedback from others.

Employee Value Proposition
  • The product team is a high-performance team of many former management consultants, focused on supporting public safety organizations with high quality content delivered through technology to enable organizational success. What you do here matters.
  • This is a role with high visibility across the organization including C-Suite presentation and communication.
  • You will have the opportunity to hone your influence and collaboration skills across the company. 
  • You will develop deep operational expertise as you assist in setting the strategic vision for a growing business unit and translating that vision into an executable plan.
  • You will take ownership and lead numerous strategic initiatives with direct P&L impact
  • This role reports through the Director of Solutions Management – Training, which reports through the VP of Solutions Management. Both of whom will be your champions and offer mentorship to increase your skills. 

The Environment
  • Full time remote position with schedule flexibility requiring availability during core hours across US time zones.
  • Lexipol strives to provide a professional, ethical, and collaborative environment and is a largely remote workforce. Videoconference use is standard in meetings.
  • Join a dedicated and growing product team and be a key part in building the future of Lexipol’s offering.
  • The workload and commitment of our team is best suited to individuals who can parse out their priorities and enjoy overcoming the challenges along the way.
  • Make a difference in the public safety profession through delivering superior offerings that elevate our customers’ performance to the public.

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

Compensation for this role:  base salary of $105k to $115k plus bonus.

About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
 

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