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Intake Counselor

4 months ago

Santa Monica, United States Clare|Matrix Full time
Job DescriptionJob DescriptionAre you in search of a role that provides opportunity for growth, and encourages career advancement? Do you want to save lives and have a positive influence on the community? Look no further than CLARE|MATRIX

Whether you work within the clinical arena, or the administrative world. We all work toward our shared mission, and uphold the CLARE|MATRIX values of:

COMPASSION – TEAMWORK – INTEGRITY – EMPOWERMENT – ADAPTABILITY - EQUALITY.
If your values align with ours… JOIN US

Why CLARE|MATRIX?

CLARE|MATRIX is seeking bright and compassionate leaders to help save lives through recovery We are a nonprofit organization providing effective and compassionate treatment, recovery, and prevention services for alcoholism and substance abuse to individuals, families, and the community. We offer an engaging, mission-driven work environment with excellent benefits and compensation. Work with dedicated colleagues in a dynamic setting, utilizing innovative approaches to addiction recovery and mental health treatment.

We recognize our staff as the heart of our organization, and seek to provide a generous and competitive benefit package to support our employees well-being. We offer the following:

  • Employer Paid Medical, Dental, Vision, Life/AD&D, and LTD insurance
  • Vacation and sick leave
  • 11 Paid Holidays (including a birthday holiday)
  • 403(b) Retirement Plan (may be eligible for employer matching up to 6% the 1st of the quarter after 90 days of service)
  • Flexible Spending Account (FSA)
  • Mentorship and formal training to help you grow
  • Performance-based culture and endless opportunities for growth

Job Title: Intake Coordinator

Reports To: Program Director

Shifts: 5am-1:30pm

About CLARE|MATRIX:

CLARE|MATRIX is a nonprofit organization providing effective and compassionate treatment, recovery, and prevention services for alcoholism and substance abuse to individuals, families, and the community.

Since 1970 CLARE|MATRIX has provided quality substance abuse and mental health treatment to men, women, and children in southern California.

Through programs run by a compassionate, committed, results-oriented team of counselors, therapists, and administrators, CLARE|MATRIX continues to build its reputation as a leader in Evidence-Based
Treatment practices and continues to break new ground in the areas of positive outcomes, outreach, research, and community involvement.

Headquartered in Santa Monica, CA, CLARE|MATRIX maintains 7 facilities in the Southern California region; providing services to participants in a manner consistent with its Core Values: Compassion, Teamwork, Integrity, Empowerment, Adaptability, and Equality

Summary:

The Intake Counselor is responsible for conducting the initial admission assessment for each individual client using the American Society of Addiction Medicine (ASAM) screening process. Intake counselors are responsible for determining an appropriate level of care based on the medical necessity of each individual. Intake counselor’s responsibilities also include completing a variety of risk assessments, Cal-OMS admission, and the ability to diagnose a Substance Use Disorder. The entire admission will be conducted utilizing the (EHR) Specialty Substance Use Disorder System (SAGE).

Essential Areas of Responsibilities:

  • Complete initial assessment utilizing ASAM screening tool
  • Complete Columbia Suicide Risk Assessment on each individual client
  • Complete Trauma/Risk Assessments
  • Complete Financial Eligibility
  • Complete Cal-OMS admission
  • Complete SUD diagnosis
  • Determine a specific level of care based on each individual independently
  • Usage of SAGE in every admission
  • Ability to understand Medi-Cal and Other Health Insurance
  • Complete Urine Drug Screening and Pregnancy Test
  • Provide excellent customer service to potential clients and their family members
  • Ability to successfully prioritize in a fast-paced working environment
  • Adhere to company HIPAA and confidentiality policies
  • Be consciously aware of his/her own scope of practice
  • All other duties as assigned

Knowledge, Experience & Skills:

  • The ideal candidate will have counseling experience in a substance abuse treatment center setting.
  • Certified AOD
  • Must have 2 years of experience within the chemical dependency field working over the phone or face to face with clients.
  • CCAPP or related certification is a plus
  • Excellent computer based and telephonic skills - Salesforce/SAGE experience is a plus
  • Ability to prioritize and multitask
  • Excellent interpersonal and communication skills with a strong client focus

Physical Demands:

While performing the responsibilities of the job, the employee is regularly required to talk and hear. The employee is regularly required to sit and use their hands and fingers, to handle or feel. The employee is regularly required to stand, walk, reach with arms and hands overhead or below the waist, climb or balance, and to stoop, kneel, crouch or crawl. The employee is regularly required to lift, carry, push or pull up to 25 pounds. Vision abilities required by this job include close vision.

The ideal candidate must be able to complete all the physical requirements of the job with or without a reasonable accommodation. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

Medical History:

All employees whose functions require or necessitate contact with clients or food preparation shall complete a health screening report or a health questionnaire. Health screening reports or health questionnaires will be provided upon hire. For all residential employees a health screening report, be completed and signed by a medical practitioner signature for clearance. All outpatient employees will complete at minimum a self-report screening questionnaire.

A TB test is to be conducted under licensed medical supervision not more than 60 calendar days prior to or 7 calendar days after employment and renewed annually from the date of the last tuberculosis test. Staff with a known record of tuberculosis or record of positive testing shall not be required to obtain a tuberculosis skin test. Unless there is documentation that the staff completed at least 6 months of preventive therapy, the staff shall be required to obtain, within 45 calendar days of employment, a chest x-ray result and a physician’s statement that the incumbent does not have communicable tuberculosis and has been under regular care and monitoring for tuberculosis. A chest x-ray within the prior 6 months is acceptable. The physician’s statement shall be renewed annually.

Work Environment:

This job will be primarily located at the CLARE|MATRIX offices, in Los Angeles, California and reports to the company’s headquarters in Santa Monica, CA. While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job.

Disclaimer:

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Furthermore, job descriptions typically change over time as requirements and employee skill 5 levels change. Supervisors may revise and/or add duties to reflect these changes. To reflect this, a statement should include the following: “The Employer retains the right to change or assign other duties to this position.”

Conclusion:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.