Product Success Specialist

1 month ago

Addison, United States HirexHire Full time
Job DescriptionJob Description

ABOUT US

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

THE ROLE

Our client is seeking a tech-savvy Product Specialist to join their Success team Their organizers and technology solutions are in a class of their own, requiring a special approach to meet their unique demands while fostering growth opportunities. If you have a passion for technology and customer success, this role is perfect for you. As a Product Specialist in, you will be a key player in implementing the company's broader strategy, collaborating closely with teammates in the Success Team, Sales Department, and Technology Development. The ideal candidate has a keen eye for detail, stays calm under pressure, and has a strong background in technology, all of which are key to excelling in this role. Success in this position depends on proactive communication, a hands-on approach to training clients on the company technology platform, and strong organizational skills. If you're self-driven, focused on delivering results, and excel at time management, you'll find success and growth opportunities in this position.

WHAT YOU WILL NEED

  • Proficiency in conducting virtual screen-sharing sessions for client demos and training, while effectively addressing both technical and non-technical questions

  • Ongoing learning and retention of the constantly evolving product features and usage patterns

  • Tech-savvy with extensive experience in customer relationship management style, preferably Salesforce

  • Collaborative and open to working with other team members to meet and exceed client needs and expectations

  • At least 2 years of B2B support experience preferred

  • SaaS experience preferred

  • Ability to travel as needed for onsite client support and company trainings

  • BA/BS degree or equivalent

WHAT OUR CLIENT OFFERS

  • The opportunity to make a difference

  • A friendly & fun environment – extremely non-corporate

  • Competitive salary, benefits, and more

  • Free parking

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. HirexHire is dedicated to building diverse and inclusive teams for our clients, so if you are excited about this role but your experience doesn’t perfectly align, we encourage you to still apply We may have another fit for you

  • Product Success Specialist

    3 months ago

    Addison, United States HirexHire Full time

    ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a...

  • Client Success Specialist

    7 days ago

    Addison, Texas, United States Spotio Full time

    Position OverviewCompany BackgroundSPOTIO is a dynamic SaaS organization recognized for its innovative field sales engagement platform. Our solutions empower sales professionals globally to enhance their productivity, expand their sales pipeline, and achieve their targets. We take pride in our top ratings on G2 and our recognition as one of the premier...

  • Client Success Specialist

    7 days ago

    Addison, Texas, United States ServiceNow Full time

    Company Overview At ServiceNow, we empower organizations to enhance their operations through innovative technology. Our dynamic team is driven by a shared vision to create impactful solutions for our clients and communities. We believe that your most exceptional work is achieved when you are supported in your personal and professional journey. Together, we...

  • Client Success Specialist

    6 days ago

    Addison, Texas, United States SPOTIO Full time

    About SPOTIO SPOTIO is a leading SaaS organization specializing in field sales engagement solutions. Our platform is trusted by sales professionals globally to enhance their productivity, expand their sales pipelines, and achieve their targets. Recognized for excellence, we have received top ratings on G2 and accolades as one of the Best Places to Work in...

  • Client Success Specialist

    6 days ago

    Addison, Texas, United States SPOTIO Full time

    About SPOTIO SPOTIO is a leading SaaS organization specializing in field sales engagement solutions. Our platform is trusted by numerous sales professionals globally to enhance their productivity, expand their sales pipeline, and achieve outstanding sales results. We have received accolades such as being ranked #1 on G2 reviews and recognized as one of the...

  • Creative Production Specialist

    2 days ago

    Addison, Texas, United States Solis Mammography Full time

    Creative Production Specialist Are you ready to take your career to the next level? Join our dynamic team! Work Location: Hybrid model available Work Hours: Full Time, 40 hours per week Department Highlights: Transform the landscape of women's healthcare nationwide. Thrive in an innovative atmosphere where fresh concepts are rapidly implemented. ...

  • Brand and Product Marketing Specialist

    7 days ago

    Addison, Texas, United States Spotio Full time

    Job OverviewCompany BackgroundSPOTIO is a leading SaaS organization focused on enhancing field sales engagement. Our platform is trusted by numerous sales professionals globally to boost their activity, expand their sales pipeline, and achieve their sales objectives. We take pride in our top ranking on G2 reviews and recognition as one of the best workplaces...

  • Customer Success Manager

    4 weeks ago

    Addison, United States ServiceNow Full time

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...

  • Client Success Strategist

    7 days ago

    Addison, Texas, United States SPOTIO Full time

    About SPOTIOSPOTIO is a leading SaaS organization focused on enhancing field sales engagement. Our platform is trusted by numerous sales professionals globally to boost their activity, expand their pipeline, and achieve their sales objectives.We take pride in our recognition as the top-rated solution on G2 and as one of the premier workplaces in the...

  • Customer Success Manager

    3 weeks ago

    Addison, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Customer Success Manager

    4 weeks ago

    Addison, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Customer Success Manager

    4 weeks ago

    Addison, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...

  • Customer Success Manager

    4 weeks ago

    Addison, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Customer Success Manager

    4 weeks ago

    Addison, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...

  • Customer Success Manager

    3 weeks ago

    Addison, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Client Success Strategist

    7 days ago

    Addison, Texas, United States ServiceNow Full time

    Company Overview At ServiceNow, we empower organizations to operate seamlessly, leveraging our innovative technology to enhance the way the world works. Our dynamic team is driven by a shared passion for progress and creativity, ensuring that we remain at the forefront of industry advancements. We believe that your most impactful contributions stem from a...

  • Project Manager Product Support

    3 weeks ago

    Addison, United States Carl Stahl DecorCable Innovations Inc. Full time

    Carl Stahl DecorCableCarl Stahl DecorCable is an industry leader in stainless steel cable and mesh systems specializing in unique architectural solutions for safety applications and green walls. We manage hundreds of projects throughout North America catering to top architectural design firms, offering support and solutions throughout their specification and...

  • Project Manager Product Support

    3 weeks ago

    Addison, United States Carl Stahl DecorCable Innovations Inc. Full time

    Carl Stahl DecorCableCarl Stahl DecorCable is an industry leader in stainless steel cable and mesh systems specializing in unique architectural solutions for safety applications and green walls. We manage hundreds of projects throughout North America catering to top architectural design firms, offering support and solutions throughout their specification and...

  • Project Manager Product Support

    3 weeks ago

    Addison, United States Carl Stahl DecorCable Innovations Inc. Full time

    Carl Stahl DecorCableCarl Stahl DecorCable is an industry leader in stainless steel cable and mesh systems specializing in unique architectural solutions for safety applications and green walls. We manage hundreds of projects throughout North America catering to top architectural design firms, offering support and solutions throughout their specification and...

  • Project Manager Product Support

    3 weeks ago

    Addison, United States Carl Stahl DecorCable Innovations Inc. Full time

    Carl Stahl DecorCableCarl Stahl DecorCable is an industry leader in stainless steel cable and mesh systems specializing in unique architectural solutions for safety applications and green walls. We manage hundreds of projects throughout North America catering to top architectural design firms, offering support and solutions throughout their specification and...