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Repair Options Analyst

3 months ago

Fargo, United States Butler Machinery Company Full time
Job DescriptionJob Description

Are you a logical, team-oriented person who excels at problem solving? Do you look for ways to streamline and improve your way of working? If this is you, Butler Machinery wants you to join our team as a Repair Options Analyst. This position will research and develop flat rate systems while improving standardization practices in our service department.

We have a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met, with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 65+ year presence in the marketplace


Responsibilities:

  • Maintains existing standards by reviewing them to determine which standards need to be updated first and when to update them.
  • Review weekly new machines report to identify new machines that need standard jobs built out and build required standard jobs.
  • Monitor dashboard for store requests on new machines standard jobs to decide how to update the standard jobs and what the flat rates should be set at.
  • Review labor flat rates.
  • Maintains RBOM of all standard jobs.
  • Update standards as needed based on feedback from the field.
  • Monitor when issues need to be escalated to FDC for resolution.
  • Build and maintain Service Letter standard jobs.
  • Works within and promotes vision, mission, and values of BMC.
  • Performs other duties as assigned.

Qualifications:

  • A High school and/or technical school education or equivalent combination of experience, training and/or education required.
  • 3-5 years of equipment or service shop operations preferred.
  • Proficient in MS Office and related software.
  • Strong analytic skills
  • Excellent attention to detail
  • Excellent oral and written communication skills
  • Strong time management skills with ability to multi-task


As a family business for three generations, we currently employ over 900 associates in 20 locations, plus our Corporate office, throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

  • 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
  • Health Insurance – 4 plan options including 3 High Deductible plans
  • Health Savings Account (with High Deductible plan options) – Employer contribution up to $1,100/year
  • Flexible Benefit Plans
  • Dental Insurance – 2 plan options
  • Vision Insurance
  • Basic Life/AD&D and Supplemental Life Insurance
  • Employer paid Short-Term Disability Coverage – 60% of base pay/salary
  • Long-Term Disability Coverage
  • Maternity / Paternity Benefits
  • Holidays
  • Paid Time Off (PTO)
  • 401(K) Plan
  • Employee Assistance Program (EAP) – including Health Coaching
  • SmartDollar – employer paid financial planning program
  • Legal Shield/ID Shield products
  • AFLAC options - Cancer Insurance/Accident/Hospitalization/Short Term Disability

Butler Machinery Company Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. EOE/Minorities/Females/Vet/Disability

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