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Rooms and Food
2 months ago
Location: Hotel Amarano
Position Type: Full-Time
Reports To: Director of Guest Experience
Job Description:
Hotel Amarano is seeking a dynamic and versatile Rooms and Food & Beverage Crossover Associate to join our dedicated team. The ideal candidate will be responsible for a variety of tasks across multiple departments, ensuring a seamless and enjoyable experience for our guests. This role requires flexibility, a strong work ethic, and a passion for hospitality.
Key Responsibilities:
- Running Food and Bussing Tables: Assist the Food & Beverage team by promptly delivering food orders to guests and clearing tables to maintain a clean and inviting dining environment.
- Maintaining Pool Area: Ensure the pool area is clean, organized, and well-stocked with towels and other necessary items. Monitor the area to maintain a safe and pleasant atmosphere for guests.
- Stocking Towels: Regularly check and replenish towel supplies in the pool area, spa, and other designated locations.
- Running Guest Request Items: Deliver requested items such as extra towels, pillows, toiletries, and other amenities to guest rooms in a timely and courteous manner.
- Valet Parking: Assist with valet parking services, including greeting guests, safely parking and retrieving vehicles, and providing excellent customer service.
- Bell Service: Welcome guests upon arrival, assist with luggage, and provide information about hotel facilities and services. Ensure a smooth check-in and check-out process.
- Stripping Rooms and Beds: Support the housekeeping team by stripping beds and preparing rooms for cleaning. Ensure linens and towels are properly sorted and sent to the laundry department.
- Running Housekeeping Items: Deliver supplies and equipment to housekeeping staff as needed to support their efforts in maintaining cleanliness and guest satisfaction.
- Assisting Laundry Department: Help the laundry team with sorting, washing, folding, and distributing linens and towels. Ensure timely and efficient processing of laundry items.
- Other Duties as Assigned: Flexibility to take on additional tasks and responsibilities as directed by the Director of Guest Experience to ensure smooth operations and outstanding guest service.
Qualifications:
- Fluent in English; bilingual in Spanish preferred.
- Previous experience in a hospitality or customer service role preferred.
- Strong multitasking abilities and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle physical tasks.
- Flexibility to work various shifts, including weekends and holidays.
- Valid driver’s license and clean driving record for valet parking duties.
Why Join Hotel Amarano?
Competitive pay and benefits package.
Opportunities for growth and advancement within the company.
A supportive and inclusive work environment.
The chance to be part of a team dedicated to providing exceptional guest experiences.
If you are a motivated and adaptable individual with a passion for hospitality, we encourage you to apply for the Rooms and Food & Beverage Crossover Associate position at Hotel Amarano. Join us in creating memorable experiences for our guests every day
To Apply:
Please submit your resume and cover letter to [email address] with the subject line "Rooms and Food & Beverage Crossover Associate Application."
Physical Requirements:
- Ability to stand, walk, and lift for extended periods.
- Capability to lift and carry items up to 50 pounds.
- Comfortable working both indoors and outdoors in varying weather conditions.
EOE/M/F/V/D/
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