Chronic Care Management Nurse

2 months ago


Tucson, United States Nsight Health Full time
Job DescriptionJob DescriptionSalary: $24 per hour

Position Summary: 

Nsight Health, Inc. is a dynamic and innovative company at the forefront of the Remote Patient Monitoring and Chronic Care Management vertical within Value-based Healthcare. We are dedicated to effective and efficient business project/process management to meet our objectives.  In this role, colleagues will conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs



Supervisory Responsibilities:  None


Primary Function: 

  • Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs



Essential Functions and Responsibilities: 

  • Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs
  • Identify and escalate patient needs, including refill requests, appointment scheduling, and connecting patients with community resources
  • Develop comprehensive care plans based on patient assessments
  • Perform Behavioral Health Integration (BHI) assessments to evaluate and address the mental health aspects of patient care
  • Provide patients with relevant and clear information about their health conditions, treatment plans, and self-management strategies
  • Collaborate with patients to establish realistic and achievable health goals, aligning with their overall care plans
  • Assist patients in troubleshooting issues with medical devices and guide on setting up devices as needed for their care
  • Respond promptly to patient inquiries and calls, addressing their questions or concerns in a timely and efficient manner
  • Conduct follow-up calls
  • Regularly check and return voicemail messages from patients
  • Manage the rescheduling of appointments when necessary
  • Help foster a collaborative and positive work environment.
  • Maintain the Nsight culture of positivity.
  • Other projects/duties as assigned


Qualifications: 

  • Active LPN/LVN or RN license
  • Passionate about patient care, possessing the ability to relate with empathy and compassion. A passion for patient teaching is a must.
  • Quiet, HIPAA-Safe space to do your work.
  • Your own computer with a reliable, fast internet connection. Speed test is required during the interview.


Education & Experience (Required/Preferred):

  • Active LPN/LVN or RN license required


Computer Skills: 

  • Moderate-Advanced


Certificates and Licenses:

  • Active LPN/LVN or RN license required


Language &  Reasoning Ability:


  • Read, write and interpret documents, instructions, policies and procedures. Write routine reports and correspondence. Analyze and interpret documents. Respond effectively to inquiries.
  • Interpret various instructions and apply common sense understanding to complete instructions furnished in written, oral or diagram form. Solve practical problems and deal with multiple variables in situations where only limited standardization exists. Apply logical thinking to solve problems.


Physical Demands:


  • Typical physical demands of an office environment. Ability to sit, stand, bend, look at a computer screen, answer telephone calls, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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