Product Specialist

1 month ago

North Wilkesboro, United States Classic Hyundai - Wilkesboro Full time
Job DescriptionJob Description

About Us

Mills Automotive Group: Dedicated to Delivering a Tailored & Exceptional Automotive Experience

At Mills Automotive Group, we are a family-owned company proud to stand among the leading dealership groups in the United States. With a continually expanding portfolio of over 35 dealerships and a diverse array of brands under the Mills Auto umbrella, we are well-positioned to meet every consumer's automotive needs. What truly sets us apart is our steadfast dedication to our customers. Our knowledgeable sales and service team brings years of industry expertise, all focused on elevating the customer’s experience.

Join Our Ever-Expanding Team

As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers.

Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create unparalleled customer experiences. We value diversity, offer a supportive work environment, and provide personal and professional growth opportunities. At Mills Auto Group, you're not just an employee; you're a valued member of our family.

So come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.

About The Role

For the Product Specialist role, we are seeking a confident, passionate, and tech-savvy sales consultant with automotive experience to join our dynamic team. The ideal candidate will have 2-3 years of experience in automotive sales with a proven ability to engage with customers and deliver distinguished, memorable experiences. You will play a pivotal role in representing the Classic Hyundai of Wilkesboro brand, ensuring the highest standards of customer service and satisfaction are delivered. Diverse candidates are encouraged to apply

What You Will Do – Essential Responsibilities

  • Engage with customers to understand their needs and preferences, providing personalized and memorable customer experiences.
  • Be the vehicle expert. Demonstrate an in-depth knowledge of Hyundai vehicles, and competitive-makes - including features and benefits.
  • Conduct test drives and product demonstrations, showcasing Hyundai’s commitment to community, happy drivers, and sustainability.
  • Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
  • Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to Classic Hyundai of Wilkesboro.
  • Achieve and exceed sales targets through effective consumer engagement and negotiation skills.
  • Provide consumers with detailed information on pricing, financing options, and after-sales services.
  • Handle negotiations with confidence and professionalism, ensuring customer satisfaction and loyalty.
  • Work collaboratively with team members to ensure a cohesive and supportive sales environment.
  • Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.
  • Perform other duties as assigned by management.

We Invite You To Apply – Key Qualifications & Requirements:

  • 2-3 years of professional automotive experience
  • Proven track record of achieving sales targets and delivering high-quality customer service.
  • Strong communication skills, with the ability to engage and build rapport with customers
  • Confident negotiation skills, with the ability to close deals effectively.
  • Tech-savvy, have an aptitude for the latest in-car technology and telematics
  • Exceptional organizational skills and attention to detail.
  • Team player with a positive, collaborative spirit.
  • Professional appearance and demeanor, reflecting the Hyundai brand
  • Impressive work ethic, with a commitment to excellence and continuous improvement.
  • Act with urgency and champion excellence in all company objectives
  • Flexible - available to work weekends, evenings, nights, and holidays as needed
  • Proficient in business productivity tools and software
  • Willingness to travel for training as necessary
  • Valid United States-issued driver’s license
  • Candidate must be authorized to work in the United States

What We Offer

Benefits

  • Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
  • Dental and Vision Plans
  • 401(K)
  • Company Paid Basic Life and Short-term Disability
  • Employee Assistance Plan
  • Sick and Vacation Time, Paid Holidays
  • Voluntary Benefits Include:  Critical Illness, Hospital Indemnity and Accident Insurance
  • Employee Discounts and Perks Program
  • Employee Wellness Subsidy
  • Tuition Assistance Program (Selected Dealerships)

Compensation

Up to $85,000 annually (base + commission)

The compensation you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans.

At Mills Auto Group, we don’t just welcome diversity - we celebrate it Mills Auto Group is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

If this role interests you, we invite you to submit your resume today

Mills Auto Group

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