Sales & Catering Manager

4 weeks ago

Romulus, United States Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Full time
Job DescriptionJob Description

The Delta Romulus Detroit Airport has an exciting opportunity to join our team as the Sales & Catering Manager.

Job Type: Full-time

Salary: $50,000.00 to $55,000.00 (Depends on experience)

  • Benefits Offered
  • Flexible Schedule

Work Location: In office

Responsibilities:

Specific Experience/Skills Need (but not limited to):

  • Identifies and solicits new and existing accounts from telemarketing, appointments, site tours, cold calls, outside sales calls, and inquiries via email, phone, and in-person interactions to generate topline revenue.
  • Negotiate group business, food and beverage, guest room rates, meeting room rental, and hotel services within assigned markets that meet or exceed hotel revenue goals.
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
  • Ensures all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintains existing accounts with an active trace/follow-up system.
  • Drive customer loyalty in order to grow the share of the account by delivering service excellence throughout each customer experience.
  • Learn the Hotel Brand and Sales Strategy
  • Establishes client base organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
  • Work client-related special events on/off non-traditional work hours
  • Participate in Sales Blitzes
  • Responsible for the successful outcome of meetings, events, and programs from pre-arrival through post-departure.
  • Serve as Manager on Duty for all events, Participate in MOD Duties
  • Responsible for assisting with banquet set up of meeting/catering events.
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Other duties as assigned by the DOS/GM
Qualifications:

  • Bachelor’s degree in business, sales, or hospitality management OR 3 – 5 years experience in Hotel Sales Management.
  • Banquet and Catering sales are a must.
  • Expertise in CI/TY, SFAWeb, and/or Salesforce
  • Effective communication and negotiation skills.
  • Ability to function proficiently in a fast-paced team environment and encourage team members to provide exceptional service.
  • Must be available to work evenings and weekends as business needs require.

Preferred Qualifications:

  • Marriott Brand Hotel experience
  • Facilitation and/or presentation experience.
  • Personality that inspires others to execute events with excellence.


About Company

Delta Hotels by Marriott creates a seamless travel experience in more than 90 locations across North America, Asia, Europe, the Middle East, Central America, and the Caribbean. Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.

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