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Catering and Sales Delivery Associate

2 months ago

New York, United States Empire Jointstar Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

Full Job Description:
Pret is looking for a Catering and Delivery Sales Associate with F&B / restaurant sales experience whose specific responsibility will be driving Prets catering business through prospecting, customer service and operational excellence.

Duties include:
  • Establish new clients while growing, servicing and maintaining existing clients
  • Maintain all client and prospect information in catering software
  • Upselling services, which meet the client's needs and maximize revenues
  • Plan and manage the execution of contracted events
  • Support digital catering operations across menu systems and third party partners
  • Engage with Operating counterparts to execute on the highest level of customer satisfaction and catering health scores
  • Act as liaison between customer/third party partners and Operations Team to ease communication and resolve any issues that may arise
  • Work cross departmentally to provide sales insight and support where needed
  • Engage with clients and accounts, as appropriate, to ensure catering is well-positioned, that we identify as much business as we can, and to support selling efforts. Serve as an escalation point in the case of client or operational issues
  • Mastery and knowledge of catering offer, handling large events, and support of clients, operating partners and sales reps around providing the highest level of customer experience
  • Attend networking events to connect with build brand awareness
  • Participates in projects and provides additional support, as assigned by leadership
Essential Skills / Knowledge


  • Must have F&B / restaurant catering sales experience
  • Strong planning and organizational abilities
  • Excellent oral and written communication skills
  • Superior cold calling and closing ratio
  • Detail-oriented and organized individual with strong analytical skills
  • Ability to work in a fast paced environment and effectively meet all deadlines
  • Results-oriented individual that can work effectively with limited supervision
  • Proven track record of success and sales growth
  • Strong time management skills and follows through on commitments
  • Works well under pressure and able to meet timelines
  • Holds self and others accountable to goals and expectations.
  • Represents themselves with the highest level of integrity and professionalism.
  • Flexible schedule to be available as needed based on customer and operational needs
About Us:
Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.

We are an Equal Opportunity Employer
We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.