Manager - Go To Market (GTM) Product Testing

2 months ago


Grandview, United States ServiceNow Full time
Job DescriptionJob DescriptionCompany Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

The Product Testing manager is a leadership role responsible for overseeing and developing testing processes and strategy for Go To Market Channel and Sales products. You will play a crucial role in partnering with Digital Technology teams and stakeholders in leading comprehensive user testing strategies. You are responsible for developing testing approach, scope, and objectives to meet quality and testing standards. This is a people manager role with direct reports of full time employees and contractors. You will lead a high performing team located is US and India.

What you will get to do:

  • Play a highly visible role in leading product testing on behalf of business functions
  • Collaborate with business stakeholders to understand feature roadmap
  • Partner with product management, developers, and quality engineers to deliver quality testing methods
  • Drive innovation with Gen AI and automation framework
  • Manage end to end user acceptance testing deliverables and monitor results
  • Manage test related documentation, test plans, and test reports
  • Develop close loop improvements by collecting feedback and executing improvement plans
  • Thrive in a complex matrixed environment to solve challenges
Qualifications

To be successful in this role you have:

  • BA in Computer Science, Software Engineering, Management Information Systems
  • 8+ years background in product testing with 4+ years in a manager role
  • Sales domain experience (CRM, CPQ) and overall experience with Go to Market functions
  • Ability to build trust and win as a team mentality
  • Ability to communicate and present at the leadership and executive level
  • Deep problem solver and knows how to overcome challenges
  • Track record of being successful in cross functional and matrixed organization
  • Breadth of knowledge in both technical and business acumen
  • Able to prioritize and multi task across several projects, demands, and customer needs

#DTjobs



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Grandview, United States Silgan Dispensing Full time

    The Associate Director of Marketing for Silgan Dispensing plays a leadership role in driving profitable growth within our Home and Garden portfolio. The primary responsibility for the Marketing Director is to develop a clear strategy that defines where and how to win driving long term category attractiveness and competitive advantage. This role leads the...

  • Market Manager

    3 months ago


    Grandview, United States Carbliss Full time

    Job DescriptionJob DescriptionMarket Manager Missouri(Candidate Must Be Located in Kansas City Metro)Do you have a passion for building relationships? Do you thrive in a fun, team-oriented environment that supports your goals? If supporting our market initiatives and making a real impact excites you, then this Market Manager position at Carbliss is the...

  • Production Operator

    2 days ago


    Grandview, Missouri, United States Wilbert Funeral Service Full time

    **Job Summary**We are seeking a skilled Production Operator to join our team at Wilbert Funeral Services Inc. As a key member of our manufacturing team, you will be responsible for ensuring the efficient production of high-quality concrete products.**Key Responsibilities**Learn and become proficient in all aspects of manufacturing, including operating...


  • Grandview, United States Wilbert Funeral Service Full time

    Category Manufacturing Description About The CompanyThe Wilbert Group is a precast concrete manufacturer and service provider that serves the funeral service, building trades, and agricultural markets. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, lawn crypts, columbarium niches, septic tanks,...


  • Grandview, Missouri, United States TM Limited Full time

    About TM Limited: As a frontrunner in innovative marketing solutions, we excel in crafting and executing tailored on-site promotional strategies for a diverse range of clients. Our unique approach to brand engagement allows us to forge direct connections between brands and their target audiences.Position Overview: In this entry-level position, the Marketing...


  • Grandview, Missouri, United States TM Limited Full time

    About TM Limited: We are a frontrunner in innovative marketing solutions, dedicated to crafting and executing tailored on-site promotional strategies for a diverse range of clients. Our unique approach to brand engagement allows us to forge direct connections between brands and their target audiences.Position Overview: In this entry-level position, the...


  • Grandview, Missouri, United States TM Limited Full time

    About TM Limited: We are a pioneering firm in the realm of experiential marketing, dedicated to crafting and executing tailored on-site promotional strategies for a diverse range of clients. Our unique approach to brand engagement enables us to forge direct connections between brands and consumers.Position Overview: In this entry-level position, the...

  • Production Manager

    4 days ago


    Grandview, Missouri, United States Silgan Full time

    Job SummarySilgan is seeking a highly organized and detail-oriented Production Supervisor to oversee Team Leaders and employees. The ideal candidate will be exceptionally self-motivated, with excellent communication and problem-solving abilities to oversee the direction, coordination, and evaluation of their team.Key Responsibilities:Ensure a Safe Working...

  • Production Manager

    4 days ago


    Grandview, Missouri, United States Silgan Full time

    Job SummarySilgan is seeking a highly organized and detail-oriented Production Supervisor to oversee Team Leaders and employees. The ideal candidate will be exceptionally self-motivated, with excellent communication and problem-solving abilities.Key ResponsibilitiesMonitor safety conditions and behaviors on the production floor to ensure compliance and a...


  • Grandview, United States Wilbert Funeral Service Full time

    Category Manufacturing DescriptionAbout The Company The Wilbert Group is a precast concrete manufacturer and service provider that serves the funeral service, building trades, and agricultural markets. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, lawn crypts, columbarium niches, septic tanks,...

  • Market Leader

    3 months ago


    Grandview, United States SmartStyle by YSG Full time

    Job DescriptionJob DescriptionAre you ready to lead the charge in the exciting world of beauty and hair care? Do you thrive on the thrill of a fast-paced environment? If so, we have the perfect opportunity for you! As a full-time Market Leader at Yellowhammer Salon in Kansas City, KS, you will be at the forefront of our business, spearheading our growth and...

  • Production Operator

    4 days ago


    Grandview, Missouri, United States Wilbert Funeral Service Full time

    Job SummaryWe are seeking a skilled Production Operator to join our team at Wilbert Funeral Services Inc. As a key member of our manufacturing department, you will be responsible for ensuring the efficient production of high-quality concrete products.Key ResponsibilitiesManufacturing Operations: Learn and become proficient in all aspects of manufacturing,...


  • Grandview, Missouri, United States Johnson Controls Full time

    About Johnson ControlsJohnson Controls is a global leader in building innovation, shaping the future to create a world that's safe, comfortable, and sustainable. Our teams create innovations, integrate solutions to make cities more connected, and buildings more intelligent and efficient than ever before.Job SummaryWe are seeking a skilled Louver Sustaining...


  • Grandview, United States Silgan Full time

    The Lead Product Development Engineer is the key functional team member leading projects through concept ideation, engineering development, and functional prototype units that pass the fit for use criteria. They will provide support to other innovation projects and other department teams (tooling, manufacturing, sales, marketing, etc.) to evaluate and...


  • Grandview, United States Silgan Full time

    The Lead Product Development Engineer is the key functional team member leading projects through concept ideation, engineering development, and functional prototype units that pass the fit for use criteria. They will provide support to other innovation projects and other department teams (tooling, manufacturing, sales, marketing, etc.) to evaluate and...


  • Grandview, United States Johnson Controls Full time

    At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our US and global teams create innovations, integrate solutions to make cities more connected, and buildings more intelligent/efficient than ever before. We are passionate about improving the way the world lives, works, and plays. The future requires...


  • Grandview, Missouri, United States Dwyer Instruments Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Supervisor to lead our manufacturing operations and drive business growth. As a key member of our team, you will be responsible for directing daily operations, implementing lean methodologies, and developing continuous improvement initiatives.Key ResponsibilitiesLead and Manage...


  • Grandview, Missouri, United States SmartStyle by YSG Full time

    Job Title: Full-time Market Leader at SmartStyle by YSGAre you passionate about leading in the dynamic beauty and hair care sector? Do you excel in a high-energy environment? If so, we have a remarkable opportunity for you.As a full-time Market Leader at SmartStyle by YSG, you will be at the forefront of driving growth and success for our organization.At...

  • Account Manager

    4 weeks ago


    Grandview, United States TM Services Full time

    Job DescriptionJob DescriptionThreshold Marketing is a leading professional service and consulting firm specializing in telecommunications. We pride ourselves on providing clients with a personal, professional approach to promotional marketing and customer acquisition. The main purpose of the Entry Level Account Manager is to engage and assist customers in...

  • Account Manager

    2 weeks ago


    Grandview, United States TM Services Full time $50,000 - $60,000

    Job DescriptionJob DescriptionThreshold Marketing is a leading professional service and consulting firm specializing in telecommunications. We pride ourselves on providing clients with a personal, professional approach to promotional marketing and customer acquisition. The main purpose of the Entry Level Account Manager is to engage and assist customers in...