Sr. Revenue Operations Manager

3 weeks ago


San Francisco, United States Cypress HCM Full time
Job DescriptionJob Description
SENIOR REVENUE OPERATIONS MANAGER Duties:
  • Develop and lead key strategic programs designed to drive Field Team success against ambitious priorities and OKRs
  • Collaborate with cross-functional partners (e.g. Host Ops, Advanced Analytics, Commercial Products, Finance) to implement new levers and workflows to enable Field Team success
  • Influence data and tools roadmap to ensure program needs are supported and Field Team capabilities are continually advanced
  • Drive program outcomes and deliver solutions to increase Field Team productivity and reduce operational overhead
  • Define, scale, and manage a roadmap for critical strategic programs such as availability, price competitiveness, retention, scaled outreach, and quality
  • Partner with Ops and Enablement to define and roll-out tactics, Field Team challenges, and SPIFs that will support meeting and exceeding of targets
  • Track results and report on key performance metrics and insights - become a go-to source of program knowledge on the organization
Requirements:
  • 8-10 years experience with a combination of sales, account management, operations, program management and strategy
  • Highly analytical and strategic thinker who is comfortable working through ambiguity
  • Depth of expertise in supply marketplace Field Team levers
  • Strong, results-driven leader with a bias for action and an ability to gracefully navigate ambiguity
  • The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate business needs, make tradeoffs, and balance business dynamics despite constraints
  • Strong stakeholder management and internal influencing skills
  • Detail-oriented and strong multi-tasker with ability to manage multiple projects and initiatives simultaneously
  • Autonomous and self driven, able to execute work with little guidance
Compensation:
  • $75 - 90.34/hr W-2
Req#: 33224240
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