Sr. Revenue Operations Manager
3 weeks ago
SENIOR REVENUE OPERATIONS MANAGER Duties:
- Develop and lead key strategic programs designed to drive Field Team success against ambitious priorities and OKRs
- Collaborate with cross-functional partners (e.g. Host Ops, Advanced Analytics, Commercial Products, Finance) to implement new levers and workflows to enable Field Team success
- Influence data and tools roadmap to ensure program needs are supported and Field Team capabilities are continually advanced
- Drive program outcomes and deliver solutions to increase Field Team productivity and reduce operational overhead
- Define, scale, and manage a roadmap for critical strategic programs such as availability, price competitiveness, retention, scaled outreach, and quality
- Partner with Ops and Enablement to define and roll-out tactics, Field Team challenges, and SPIFs that will support meeting and exceeding of targets
- Track results and report on key performance metrics and insights - become a go-to source of program knowledge on the organization
- 8-10 years experience with a combination of sales, account management, operations, program management and strategy
- Highly analytical and strategic thinker who is comfortable working through ambiguity
- Depth of expertise in supply marketplace Field Team levers
- Strong, results-driven leader with a bias for action and an ability to gracefully navigate ambiguity
- The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate business needs, make tradeoffs, and balance business dynamics despite constraints
- Strong stakeholder management and internal influencing skills
- Detail-oriented and strong multi-tasker with ability to manage multiple projects and initiatives simultaneously
- Autonomous and self driven, able to execute work with little guidance
- $75 - 90.34/hr W-2
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